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Business Profile

Property Management

Holt Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Holt Property Management bought out the property I live in. For one whole week we have been having issues with the water service. Have called MULTIPLE times to have the issue resolved. They told me issue was fixed, when in fact, it has not. They raised our rent but, cannot even manage to keep water on when their tenants are an elderly man and a family with 5 young children.

  • Initial Complaint

    Date:02/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested to move out and gave a 30 day notice my rent was supposed to be prorated until the 5th of February. I have made several attempts to contact Holt Property Management over the course of 3 wks I have spoken to two separate employees who stated they would fix the issue it hasn't been remidied and I have not been able to reach their office despite multiple phone calls and messages requesting we work together to resolve the issue. We do not live in a nice place I believe the new landlord is trying to keep my deposit and charge me full rent for February I do not understand why they refuse to return my calls. I have no idea what is going on I'd like the situation resolved but I'm only half of the solution I can't do anything if Holt Property Management will not return voice mails and ignore my phone calls I've wasted so much of my time reaching out to them without any response I'm hoping a complaint here will show that I'm not creating this problem and I'm willing to pay them but they refuse to even have a conversation with me. My roof leaks they stapled a tarp over it. My electrical doesn't work in 3 rooms. I'm unsure of how to hold Holt Property Management accountable and I'm hoping you can offer resources to further this process.

  • Initial Complaint

    Date:10/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Holt property management continues to turn off the water to fix plumbing issues. They do not give us any warning. Today 10/7/2022 the water was turned off and we were told the water would be off until Monday 1010/2022.

Holt Property Management is NOT a BBB Accredited Business.

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