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Business Profile

Dog Training

Challenge Accepted K9s Trainging & Pro Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Training.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted for dog training before our second child is due. He never showed us any paperwork with addresses and talked at length of his fellow employees or the “training center”. Called us out of the blue after zero communication in regards to my dogs training asking for us to take them back as he had an urgent family need. After he arrived back and dropped the dogs off with us with an apology he has completely forgotten about us. Turned his phone off for weeks now and is ignored his commitment to service. At this point he is untrustworthy of watching dogs since he collected his money and disappeared for weeks at this point. This is what the court system is for as I will be either getting reimbursed in full for his fraudulent claims or will use legal assistance. If the guy says he has employees and a 24/7 facility I can’t understand why my dogs needed to be returned and then zero contact after that. Typical scam artist who took advantage of someone desperate to have their dogs trained when they were 2 months from having a second child. It’s fraud plain and simple.

  • Initial Complaint

    Date:09/08/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Challenge Accepted K9 owner $420 for 6 weeks worth of dog training on August 5th , 2022 starting on August 7th at 3pm. The next sessions were supposed to be the next Six Saturdays at 3pm . He showed for initial introduction but no showed due to personal reasons for the next three weeks, no proper communication when he was due , no responses after several text and emails when asking for a refund due to breach of contract. As of today Sept 7th , 2022 still no communication from him . He is running a fraudulent business by taking your money and not following through with his services and refuses to communicate with his clients once he is confronted!!! Do not use this business!!!

Challenge Accepted K9s Trainging & Pro Solutions is NOT a BBB Accredited Business.

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