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Business Profile

Wholesale Lamps

Himalayan Trading Company LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Lamps.

Reviews

This profile includes reviews for Himalayan Trading Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Himalayan Trading Company LLC has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 19 Customer Reviews

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    Review Details

    • Review fromDeepie K

      Date: 02/27/2024

      1 star
      Ordered a lamp on January 25, 2024, and was charged on my credit card the next day. The order still has not shipped as of February 27, 2024. I have reached out to customer service on 5 separate occasions, and each time get an automated response saying "don't worry, you will receive your order before Christmas" and we will expedite your order the next day. Well for an order placed January 25th, it is no reassurance to know that I will receive it before Christmas. Also my order was never expedited. No customer service person has bothered to contact me. Beware and do not order from this website.
    • Review fromEmma S

      Date: 01/22/2024

      1 star
      This company is a total scam. They never shipped the product I ordered and will not respond to emails or calls.
    • Review fromPhillip S

      Date: 01/21/2024

      1 star
      Bought a replacement bulb, never shipped, no answer on customer service line. Stay away from this company.
    • Review fromNicole G

      Date: 01/17/2024

      1 star
      Terrible! I received a used foot warmer that doesn't work. They refuse to respond to me at all. This was a Christmas gift. This company should be investigated. Do not recommend at all!
    • Review fromLee H

      Date: 01/03/2024

      1 star
      If I could give zero stars, I would.

      Folks, this company is an outright scam operation. I ordered my salt lamp on November 17th. They confirmed my order. Weeks go by and no lamp and no notification of shipping.

      I was charged before the item was ever shipped. Which of course, they never shipped it.
      They did charge my Bank of America Credit Card, though.

      So, I tried contacting them on December 12th, to cancel my order.
      I get a response back that they cannot do that unless I cancel one hour after originally placing my order!

      So here it is January 3rd and no delivery of said product. I did contact BOA and they credited the amount of the item back to my card. I do have to send them the string of emails from HTC and excuses they given me. I will gladly do that!

      Go to Amazon and you will find a really great salt lamp company that delivers and delivers well. I received my order from them after just a week.
    • Review fromSusan M

      Date: 10/25/2023

      1 star
      Please don't give these people any of your time or money. I ordered a salt lamp on Aug 4, the money was promptly taken out of my account on Aug 4, and my product was never shipped. I have sent multiple email inquiries to no avail. Initial vague assurances that my order would be promptly shipped, but later, no replies at all. Phone calls to customer support are never answered, they just go to voicemail and calls are never returned. The website looks legit, the reviews look legit but I must conclude after my dealings with them that this company is a scam, they are not a legitimate business providing a legitimate product. I wish I had done my research before placing that order. I hope to protect someone else from being scammed.
    • Review fromTrey M

      Date: 10/12/2023

      1 star
      I placed my order 6/1/23 and today is 10/12/23 and I still have not received my order. I spent $190 and that is a lot of money to just be thrown away for NOTHING. I’ve sent NUMEROUS emails and left tons of voicemails. I am furious and I don’t know how to get a resolution to this. As another reviewer said, I wish I would have read company reviews before placing my order or I never would have in the first place.
    • Review fromKarineh B

      Date: 05/09/2023

      1 star
      Just like the other customers, I have called and emailed, but no answer from the company. They got my money, but I don't have my items that I ordered from them. I placed an order on 4/26/23. Today is 5/9/23, I dont have my order. And they wont respond. So disappointing.
      I would try to cancel, but I don't think I would get a refund. IF I ever get my items pretty sure they will have some sort of issue with them, like other customers did. So basically, it's a lost cause. I wish BBB would step in and shut them down for good. This is really, truly unfair.
    • Review fromDonna W

      Date: 01/28/2023

      1 star
      Salt lamp was ordered on 1/15/2023. They say the package has been shipped, but UPS tells me they have not received the shipment. I have tried calling, and unable to every talk to a person. I sent emails and their response isthey will check and get back with me. I finally requested a refund. IF I had read the reviews, I never would have ordered from this company. I have never written a complaint about a company, this is my first.

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