We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plant Nursery

Meadows Farms Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plant Nursery.

Complaints

This profile includes complaints for Meadows Farms Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Meadows Farms Inc has 25 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/27/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a landscaping design on April 3, 2024. As of today, May 27, 2024:1.The installation team from Meadows Farms on April 30, 2024 did not complete the installation as planned.2.Weed Barrier Fabric needs to be installed.3.Three (3) Sky ****** ***** 7 Gallon plants need to be installed.After several attempts to schedule installation for the aforementioned items, it appears that Meadows Farms has abandoned the installation and does not plan to complete the installation as agreed. In addition to the installation items, the Meadows Farms installation team damaged my property during installation on April 30, 2024 (i.e., yard and downspout damage). The damage to my property needs to be restored by Meadows Farms back to its original form.

    • Initial Complaint

      Date:04/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a plant red twig dogwood on April 5 2023. The dogwood was $53.00 plus tax. We noticed that it was not doing great at the end of February 2024. but it was still living so we could not return it. We have been checking it since it should be starting to bloom but in the past week noticed that it is dead. We went to return it on April 12, but our return was rejected because it was past the one-year ***** We explained that we were trying to see if it would live and that now is the time to check because it would start to bloom. We were told that if we bought it later we would have had more time to see if it thrived. At the time I purchased this I spent about $350.00 and was only trying to return one item.

    • Initial Complaint

      Date:08/06/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 2, 2022, I contracted Meadows Farms to do spring clean up and install plants around my yard, but they have not completed the work as per the contract. They have not refunded me for a plant that died. They overpruned a bush that continues to die in several places. They did not prune another set of bushes as described in the contract - per contract "...Euyonomous hedge would be flat topped ..starting at stoop...cut back to 3' level and levelled across". The work was for $8293.00. Meadows Farms contractors arrived July 5 and completed the work on July 6th. I first contact Meadows Farms on July 8th with my concerns. I did not receive a response and sent a follow up email on July 19th. On July 25th, someone responded. We exchange emails where I sent photos regarding the plants I was concerned about. On July 27th, I clearly listed the three concerns which I needed addressed: "1) The Geranium Karmina died the day it was planted. It dried up by the evening and has not come back. I am requesting a refund for the plant or for a new plant. 2) The Euyonomous bush was not pruned as per the contract. I am requesting that someone come back and complete the work. 3) The area that has the juniper and the japanese boxwood(?) has been overpruned and is unsightly. I would like compensation." The person stated that he scheduled an inspector to come on August 5th. The inspector called me on August 3rd, at which point I said that I wouldn't not be home August 5th after 2:30pm, so could he please arrive before then. The inspector stated that I did not need to be home when he arrived, and I said that I wanted to be home to show him the areas about which I was concerned. I called the inspector on August 5th to see when he was coming, but he did not answer the call. He arrived when I was away and left an inspection report saying all plants were alive and to keep watering. I have no faith Meadows Farms will honor their contract without outside help.

    Meadows Farms Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.