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Business Profile

Heating and Air Conditioning

Robert B. Payne, LLC

Reviews

This profile includes reviews for Robert B. Payne, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Robert B. Payne, LLC has 2 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 48 Customer Reviews

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    Review Details

    • Review fromChristine K

      Date: 05/15/2024

      5 stars
      Technician arrived on time for our "spring tune-up", asked if I had any concerns or questions and got right to work. He was neat in appearance and wore "booties" over his shoes whenever he was in the house. When work was finished, he informed me of his findings (all OK!!) and asked again if I had questions and reminded me I'd get an e-mail from the company within 24 hours detailing the visit. Highly recommend.
    • Review fromSarah J

      Date: 05/15/2024

      5 stars
      I highly recommend Robert B. Payne. They always do a great job and the technicians are very polite/professional.
    • Review fromChristophe A

      Date: 05/06/2024

      5 stars
      Very professional quality prompt service!! With this company everyone you talk to is well knowledgeable about HVAC in general. They make a very complicated system simple in laymans terms.
    • Review fromWarren H

      Date: 05/01/2024

      5 stars
      I had my HVAC system serviced this week and ***** was excellent and very professional! Robert B Payne is a company that I highly recommend! We had them install a new Trane HVAC system and ductwork 6 years ago. Fair and honest business!
    • Review fromTed P

      Date: 04/04/2024

      5 stars
      Had both my HVAC serviced today, and was 100% satisfied as usual when I call on these ************** is always quick and thorough. My highest recommendation for Robert B. Payne. Thanks.
    • Review fromDennis L

      Date: 03/23/2024

      5 stars
      Technician was both professional and friendly. Got right to work and did a thorough job. Did not mind me asking questions and explained fully on any questions I had. A good experience.
    • Review fromBob B

      Date: 03/16/2024

      5 stars
      Excellent service every time! Always on time and explanation of service.
    • Review fromBecky S

      Date: 02/21/2024

      5 stars
      Very efficient, friendly, and courteous service in regularly maintaining and cleaning our home's four ********** units that when dirty, stop working! Robert B. Payne brings great peace of mind and stays on top of contacting me when it's time to schedule maintenance.
    • Review fromKatherine L

      Date: 02/15/2024

      5 stars
      Always helpful and respectful. We have always had great service and support.
    • Review fromKathleen W

      Date: 02/02/2024

      5 stars
      Always pleased with the service I receive from Robert B. Payne!They are knowledgeable and perform their job in a timely fashion.Only wish they did plumbing and electrical as well!!

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