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Business Profile

Heating and Air Conditioning

Robert B. Payne, LLC

Reviews

This profile includes reviews for Robert B. Payne, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Robert B. Payne, LLC has 2 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 48 Customer Reviews

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    Review Details

    • Review fromBryant S

      Date: 01/18/2024

      5 stars
      Timely arrival on the day of installation all questions addressed, very satisfied with installation.
    • Review fromTammye T

      Date: 01/16/2024

      5 stars
      The technician was wonderful. Arrived on time even though the roads were icy. Knowledgeable about my system. Told me things to look about for. Made necessary adjustments. Very thorough. Great experience.
    • Review fromKaren N

      Date: 11/28/2023

      5 stars

      Karen N

      Date: 11/28/2023

      The technician was very personable and took the time to answer questions. While doing the heating inspection he replaced a poorly functioning capacitor and there have been no issues since. I have used RB Payne for many years and have found them to be top notch.

      Robert B. Payne, LLC

      Date: 11/29/2023

      Thank you ***** for your review on the work performed on your recent heating inspection. We are very grateful for the trust you have placed with us over the years. Know we are here ready to assist when you need us.
    • Review fromJames K

      Date: 11/10/2023

      5 stars

      James K

      Date: 11/10/2023

      Robert B Payne is a good local business. I always try to support local businesses and Robert B Payne makes it easy to do so because they are so squared away. I have used them twice and each experience has been positive and professional.

      Robert B. Payne, LLC

      Date: 11/22/2023

      Thanks so much ***** for choosing us again. We are local, family owned and work hard to give back in our community where we serve. Know we are here for you when you need us. Our goal continues to provide Quality Products and Services ensuring 100% Customer Satisfaction each and every time. We are proud of our team and honored to have the opportunity to serve you!
    • Review fromJoe S

      Date: 11/08/2023

      5 stars

      Joe S

      Date: 11/08/2023

      The technician was fantastic. Very knowledgeable and professional. The company itself is dependable and true to its word. I would recommend them.

      Robert B. Payne, LLC

      Date: 11/15/2023

      We appreciate the trust in us and opportunity to serve you.

      Robert B. Payne, LLC

      Date: 11/15/2023

      Thank you ***, for the Awesome review and recommendation. We are grateful and very appreciative of the opportunity to serve you and are filled with gladness that our team was professional and esplain your questions thoroughly
    • Review fromKenneth R

      Date: 11/06/2023

      5 stars

      Kenneth R

      Date: 11/06/2023

      I had a highly professional and knowledgeable technician service my heat pump.

      Robert B. Payne, LLC

      Date: 11/07/2023

      Thanks *** we are so grateful for your review and appreciate the opportunity to assist
    • Review fromBan N

      Date: 10/27/2023

      5 stars

      Ban N

      Date: 10/27/2023

      Great service was provided as always. The techs answered all our questions and were very professional. Would definitely recommend to anyone.

      Robert B. Payne, LLC

      Date: 11/07/2023

      Thank you for your review and trust you placed in ** and the opportunity to assist you!
    • Review fromKim B

      Date: 10/27/2023

      5 stars

      Kim B

      Date: 10/27/2023

      ***** is great! Always explains things so its easy to understand. 100% recommend Robert B Payne!Thank you!

      Robert B. Payne, LLC

      Date: 11/07/2023

      Thanks *** for the Awesome review! So glad ***** was able to explain the questions you had in a way that was easy to understand.We appreciate the trust and opportunity to assist you !Know we are here if you have an questions or concerns.
    • Review fromJim M

      Date: 10/20/2023

      5 stars

      Jim M

      Date: 10/20/2023

      Always great service From Robert B Payne.I have had the same technician the last couple tines and he is fantastic! He is very knowledgeable and professional. I recommend using this company!

      Robert B. Payne, LLC

      Date: 10/21/2023

      We appreciate the kind words your business and review know we are here when you need us!
    • Review fromJavier A

      Date: 09/16/2023

      5 stars

      Javier A

      Date: 09/16/2023

      My call to have them come out and do an estimate on a full HVAC system, the quote, and the full install was completed in less than 48 hours. Extremely professional and quick.

      Robert B. Payne, LLC

      Date: 09/17/2023

      Thanks for the 5 Star review

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