Reviews

This profile includes reviews for Robert B. Payne, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Robert B. Payne, LLC has 2 locations, listed below.

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  Robert B. Payne, LLC

  1209 Lafayette Blvd Fredericksbrg, VA 22401-7011

  
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  Robert B. Payne, LLC

  PO Box 480 Fredericksbrg, VA 22404-0480

  

Review Details

• Review fromMark C

  Date: 09/15/2023

  5 stars

  Mark C

  Date: 09/15/2023

  Technician polite and knowledgeable. Would recommend without hesitation. Good job.

  Robert B. Payne, LLC

  Date: 09/17/2023

  Thanks for your review and business

• Review fromAnthony R

  Date: 08/24/2023

  5 stars

  Anthony R

  Date: 08/24/2023

  Knowledgeable technicians. Showed me the problem before giving me my options. Service was quick. Have used them for years and will continue to do so.

  Robert B. Payne, LLC

  Date: 09/01/2023

  Thanks so much ******* for he amazing review! We try to be responsive to all new and existing customers and glad we could resolve your problem quickly . We look forward to serving you again when the need occurs.

• Review fromTimothy Y

  Date: 08/19/2023

  5 stars

  Timothy Y

  Date: 08/19/2023

  These folks are THE BEST. They do what's promised, when it's promised, and for the price that is promised. The techs/repair folks know what they are doing and can explain what has to be done, and why. They've replaced both AC units in this 23 year old house, the furnace, and now the water heater. Had a problem with a blower fan a while back and they were there the next day to replace it, no charge. I called one morning when our 23 year old water heater started to leak; they showed up first thing the next morning to replace it and were ************, barely 24 hours after I called. They stand by their work and they answer the phone when you call. You can't do better

  Robert B. Payne, LLC

  Date: 08/21/2023

  Thanks for the review. We appreciate the opportunity to assist you!

  Robert B. Payne, LLC

  Date: 09/01/2023

  Thanks **************** so much for the AWESOME review and positive comments. We are honored to have assisted you with updating your equipment. Know that we are here when you need ** with friendly, professional and responsive repairs, upgrades and enhancements to your HVAC or domestic hot water heating needs.

• Review fromDale S

  Date: 08/16/2023

  5 stars

  Dale S

  Date: 08/16/2023

  Very professional. Technician was skilful and kept me apprised of identified problems. Prompt. Efficient. Friendly. I highly recommend RBPs maintenance service.

  Robert B. Payne, LLC

  Date: 08/23/2023

  Thanks so much for the trust and faith you place in us. Know we are here if you need us.

• Review fromPaul P

  Date: 08/16/2023

  5 stars

  Paul P

  Date: 08/16/2023

  Always outstanding, honest, and explain precisely what problems are and recommendations for repairs or replacement. Use of high quality products. Charges are comparable to other HVAC service companies.

  Robert B. Payne, LLC

  Date: 08/21/2023

  Thanks we are always happy to assist you with your HVAC needs

• Review fromJustin D

  Date: 06/07/2023

  5 stars

  Justin D

  Date: 06/07/2023

  They found the issue quickly and gave an estimate for replacing the defect part & refilling the refrigerant, or replacement of the whole unit (its 10 years old) within an hour of arriving. They were quick, concise and professional.

  Robert B. Payne, LLC

  Date: 06/08/2023

  Thanks so much for your review of us. We appreciate the opportunity and trust you have placed in **.

• Review fromSean R

  Date: 04/14/2023

  5 stars

  Sean R

  Date: 04/14/2023

  Always outstanding and honest. **** replaced an old thermostat and performed service check on my old AC unit. He explained what he was going to do and showed me a few things while doing so since I wanted to learn. ******* was explained upfront. I received a call 15 minutes prior to arrival and on time as they said they would be. They have been my service provider for 18 years.

  Robert B. Payne, LLC

  Date: 04/25/2023

  Were so glad **** you were pleased with our service provided and are very grateful for the confidence and loyalty towards us over the years. Stay cool this summer

• Review fromDawn C

  Date: 02/02/2023

  5 stars

  Dawn C

  Date: 02/02/2023

  As always Robert B. Payne technician showed up on time, and completed the check up in a professional, and efficient time frame. Always pleased with their service.

  Robert B. Payne, LLC

  Date: 05/06/2023

  Thanks **** for your positive comments Glad we were able to assist you and you were satisfied

• Review fromFran J

  Date: 12/13/2022

  5 stars

  Fran J

  Date: 12/13/2022

  The technician arrived on time, was very courteous, and professional. He agreed to bring me the filter from my de-humidifying unit so I could clean it while he was working on the heat system; the de-humidifier is not part of the heating system, so technically this is not his problem, but he cheerfully brought me the filter and replaced it after I cleaned it. Robert B.Payne is always a great company to look after my heating/cooling system; they never let me down.

  Robert B. Payne, LLC

  Date: 12/14/2022

  Thanks **** for the review of us. We appreciate the positive review and your patronage and trust you place in **.

• Review fromMary M

  Date: 11/26/2022

  5 stars

  Mary M

  Date: 11/26/2022

  *********************** came to house and gave a complete estimate. Their install team was very competent and installed a new trans hvac system.

  Robert B. Payne, LLC

  Date: 12/07/2022

  **** *** thanks for the opportunity to assist you, your business and review. We are thankful and grateful to have customers like you