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Business Profile

Bank

Atlantic Union Bank

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Atlantic Union Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Atlantic Union Bank has 95 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 21 Customer Reviews

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    Review Details

    • Tim P

      Date: 08/11/2022

      Tim P

      Date: 08/11/2022

      Definitely at the top of the list for worst Bank. Ive been an Account holder at Union for 6 years. There Online and ATM Service are archaic when I half to go inside Im expecting to see **** Flintstone sitting there chiseling on a slate. There customer service lacks in every area its nothing but excuses about why there systems take so long to update account information. Heres an idea stop building 2 story brick buildings its a waste of money and upgrade your systems and customer service & support. This is my 2nd and last time banking at Union thats clearly on me for thinking things would be better a 2nd time around. I definitely question how Union makes investment's with the money when they cant even upgrade there systems.

      Atlantic Union Bank

      Date: 08/19/2022

      Hi *******, We are sorry to hear that you feel as though you have not been provided the best customer experience while banking with **********************. We understand the desire to have funds available immediately when processing an ATM deposit and we are working diligently to accomplish this ability in the near future. We apologize for any inconvenience this has caused you and that this has brought you to the decision of ending your banking relationship with Atlantic Union Bank. We appreciate you sharing your concerns and hope to still maintain your relationship in the future. Thank you. *****

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