Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

American Disposal Services, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

This profile includes reviews for American Disposal Services, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Disposal Services, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 22 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSandra D

      Date: 07/19/2022

      1 star
      Horrible company with very bad and inconsistent service. More often than not, they miss scheduled pickup days and give no indication when they will pick up, so you have to leave your trash cans out, sometimes for days, until they finally come. They missed pickup on July 1st, so our trash sat outside until they finally showed up on the 8th, by which time we had more trash than could fit in the can, and the extra bag we had to leave out killed the grass underneath. They're very careless, and trash and recyclables are often strewn all over the street, including glass. They also often leave the trashcans in the middle of the street or blocking driveways, and your trashcan might end up 3 houses away. They're supposed to pick up yard waste on Wednesdays and insist that you use the large paper waste bags for that. Well, when they don't pick those up and they're left outside, they get wet in the rain and disintegrate, or sometimes animals will dig their way in so when they finally get around to picking them up, yard debris is left everywhere and they often don't take them all. I get that they have labor shortages, but that does not excuse not notifying customers when pickup will be late, hurling trash and recycling so some of it ends up in the street, not taking everything at once, or them being rude. They were blocking the street one morning when I was trying to leave for work. They clearly saw me wanting to get by, and I waited until they finished picking up and got back into the truck. Instead of pulling off to the side to let me by, they laughed and left the truck in the middle of the street. I asked them if they could let me by and they said no, they were working! So I had to sit at the end of our cul de sac for seven minutes while they monopolized the street and flipped me off as they finally drove past me. Very unprofessional company. They clearly do not care about customer service or even doing the very basics of their job.
    • Review fromanik a

      Date: 07/15/2022

      1 star
      I don't want to give them any star due to the lack of service and how they don't pick up any trash in my community and now my neighbor looks like a dump. I hope they go out of business

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.