Reviews
Customer Review Ratings
Average of 24 Customer Reviews
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Review fromAnna B
Date: 11/22/2024
5 starsAnna B
Date: 11/22/2024
Great Company, always on time and efficient! **** is the Best! *** *********
Brooks Heating & Air LLC
Date: 11/22/2024
Thank you taking the time to leave a review. We agree **** is great. Appreciate the feedbackReview fromLaura K
Date: 11/17/2024
5 starsLaura K
Date: 11/17/2024
Great customer service! Came same day and were able to fix issue fast! I Highly recommend.Brooks Heating & Air LLC
Date: 11/19/2024
All you for the kind review. Your feedback is truly appreciated.Review fromJustin M
Date: 08/29/2024
5 starsJustin M
Date: 08/29/2024
******* was great! He was very thorough and took the time to explain my system to me in terminology I could understand.Brooks Heating & Air LLC
Date: 08/30/2024
We are glad ******* took such good care of you and we appreciate the review.Review fromSagar t
Date: 07/05/2024
5 starsSagar t
Date: 07/05/2024
I have been dealing with brooks since couple of years . There work is perfect with good timing and excellent work. My technician **** is just awesome and his work is excellent .Highly recommended.Brooks Heating & Air LLC
Date: 07/05/2024
Thank you for the kind review. Your feedback is very appreciatedReview fromWilliam R
Date: 06/18/2024
5 starsWilliam R
Date: 06/18/2024
Timely and Proficient excellent work and enjoyed **** immensely . His communication to us was outstandingBrooks Heating & Air LLC
Date: 06/19/2024
Thank you for the kind review. We truly appreciate the feedbackReview fromSusan S
Date: 06/03/2024
5 starsSusan S
Date: 06/03/2024
Arrived on time. Very thorough and explained everything that he was doing He even showed pictures of all the service he did with full explanation We highly recommend *******Brooks Heating & Air LLC
Date: 06/04/2024
Thank you for the kind review. ******* is great and its great to know he took good care of you.Brooks Heating & Air LLC
Date: 06/04/2024
Thank you for the kind review. ******* is great and its great to know he took good care of you.Brooks Heating & Air LLC
Date: 06/04/2024
Thank you for the kind review. ******* is great and its great to know he took good care of you.Review fromGuy M
Date: 05/29/2024
5 starsGuy M
Date: 05/29/2024
Always professional and trusted to ensure the safety and comfort of my home.Brooks Heating & Air LLC
Date: 05/30/2024
Thank you for the kind word and 5 star review. Its truly appreciated!Review fromMarquelle A
Date: 05/21/2024
5 starsMarquelle A
Date: 05/21/2024
We have used Brooks Hearing and Air for several years. They are honest, friendly, and good at what they do. There were a couple of issues during the install of our new HVAC and they stood behind their work and fixed all issues.Brooks Heating & Air LLC
Date: 05/25/2024
Thank you for the support and kind review!! We appreciate your patience and understanding.Review fromTeresa L
Date: 05/01/2024
5 starsTeresa L
Date: 05/01/2024
Professional, Friendly, Honest, Good Value for your ********************** Responsive, Knowledgeable, and Conscientious. Highly Recommend.Brooks Heating & Air LLC
Date: 05/02/2024
Thank you for the kind words. We truly appreciate the feedbackReview fromJoseph L.
Date: 02/28/2024
5 starsJoseph L.
Date: 02/28/2024
Listen when I tell you! I am homeowner that has been struggling to find quality, honesty and just plain old good workmanship since moving to Virginia about 5 years ago. HVAC has been a part of that. 'NICE' heating and air was one of the most horrible experiences of my life who is an HVAC company that I have reviewed. Besides shoddy workmanship, selling me equipment that was completely unnecessary and hounding me with sales, they still continue to bother me with their flyers and phone calls even after going all the way to the Better Business Bureau to complain about it. But I digress. Check out the review on them for more. Michael Speakman, the technician with Brooks Heating and Air came and swept me off my feet. This man deserves a medal for just helping me realize that there are still are employees out there that do not take advantage but just offer great service. It's just absolutely fabulous when a technician goes above and beyond too equip you with knowledge so that you can maintenance your system with them and not have to just simply replace equipment that if it were maintained in the beginning, would never have to be replaced. I can't stand when a technician or salesman tries to sell me things that are completely unnecessary which happens often. I know because I constantly research things before buying. You're not just going to walk into my life and hoodwink me. Mr speakman did nothing of the sort. He tried to save me money where he could. And
I am ever so grateful for that. What brought me to Brooks was their Better Business Bureau accreditation and A+.rating. Besides having a perfect Google score. I was not left down. Two thumbs up. I cannot speak for the rest of the technicians, but I sure can speak for Mr Michael Speakman. He could use me as a reference ??!Brooks Heating & Air LLC
Date: 02/29/2024
Thank you so much for the kind words. Glad to hear when people appreciate just good old customer service.
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