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Business Profile

Gymnasium

Gold's Gym International Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Cheryl A

    Date: 11/26/2023

    Unfortunately I cannot give Gold's Gym lower than 1 star. We signed up this past summer to join the new Gold's Gym in Reston. It was suppose to open then, it is now almost December and it does not look like it's opening anytime soon. We are able to use other Gold's Gyms but all the ones closed down in our area. We now have to drive to inconvenient overcrowded ones if we want to go. We would have NEVER signed up if we knew. We are paying for a gym membership that we can rarely use. We sent an email to Gold's Gym customer care (THEY DO NOT CARE) to cancel our membership and recoup some of our money back (annual fees for a gym that never opened). They never apologized and said we had to pay another month before they can cancel it. UNBELIEVABLE!!! I can't believe a gym can charge monthly and yearly dues for a gym that is not open. Every month Gold's Gym said they would open that month. We are tired of their excuses. They should NOT charge until that gym is opened.

Gold's Gym International Inc. is NOT a BBB Accredited Business.

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