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Business Profile

Computer Repair

Mr Fix Cell Phone & Computer Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

This profile includes complaints for Mr Fix Cell Phone & Computer Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mr Fix Cell Phone & Computer Repair has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/16/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Started September 13th, 2024,I wouldn't recommend, went to get my screen fixed and they messed up my phone. This will be day four of me going up there seeking for solutions. I'm highly disappointed and wouldn't recommend anyone going here. The lack of empathy they have after damaging your phone, no refund, and you're basically left on your own to figure out the issue. I've asked for the owner email to reach out and got no response. Tomorrow will be the fifth day of me going up there getting them to try and fix my phone after replacing the screen. The screens they use are also not apple screens as marketed. Not a satisfied customer and wouldn't recommend anyone. The screens are not apple as advertised Treated me as if I didnt know what I was taking about until I had to show them it was the fault I would be responsible for my phone and getting a new one due to their damages Super inconsiderate and feel taken advantage of Ive asked for a refund was told no and took no ownership regarding messing up my phone after their service

    Mr Fix Cell Phone & Computer Repair is NOT a BBB Accredited Business.

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