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Business Profile

Computer Repair

Mr Fix Cell Phone & Computer Repair

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Mr Fix Cell Phone & Computer Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mr Fix Cell Phone & Computer Repair has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jarrell A

      Date: 03/10/2025

      Im writing to file a formal complaint about my experience with Mr. **** a company that failed to resolve my computer issues and created more problems. This has been frustrating and costly, and I want to share the details to warn others.I brought my computer to Mr. *** for a simple issue, hoping for a quick fix. I was told it would be sent to their ************ location for further inspection. Unfortunately, the team there not only failed to fix the original issue but caused more problems, making my computer unusable. When I received it back, the original problem was still unresolved, and new issues had made things worse.Communication was poor. I had to chase updates, and when I did hear back, the responses were vague and unhelpful. I felt ignored, and it was clear Mr. *** didnt prioritize timeliness or quality.When I requested new parts, it took months to source them. Even after the parts finally arrived, they were either broken or malfunctioning, further delaying progress.This entire process lacked urgency and professionalism. Timelines were ignored, and Mr. *** seemed more interested in making excuses than resolving the issue. After months of wasted time, Im left with a computer in worse condition, no resolution, and money spent on failed repairs.I would not recommend Mr. *** to anyone. Their poor communication, delays, and incompetence have left me deeply dissatisfied. This experience has been costly and frustrating.

    Mr Fix Cell Phone & Computer Repair is NOT a BBB Accredited Business.

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