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Business Profile

Heating and Air Conditioning

James River Air Conditioning Co., Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.87

Average of 47 Customer Reviews

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Review Details

  • Jim S

    Date: 03/17/2023

    Jim S

    Date: 03/17/2023

    Excellent service from personable professionals, both on the phone from their office and in person at our home

    James River Air Conditioning Co., Inc.

    Date: 03/22/2023

    Hi, ***. We are glad ************** and office staff provided excellent service. We love when our clients are satisfied! The team here at James River Air would like to thank you for your review.

  • Brent G

    Date: 02/21/2023

    Brent G

    Date: 02/21/2023

    **** did a fabulous job for our semi-annual check-up of our HVAC systems. Thank you so much! ***********************************

    James River Air Conditioning Co., Inc.

    Date: 02/23/2023

    Hi, *****. We are glad **************, ****, provided fabulous service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your review.

  • Ronald L

    Date: 02/20/2023

    Ronald L

    Date: 02/20/2023

    ****** was on time, neat, informative and very respectful and through. A pleasure to work with!!

    James River Air Conditioning Co., Inc.

    Date: 02/23/2023

    ****************. We are glad ************** was on time, neat, and provided great service. The team here at a James River Air would like to thank you for your review.

  • David M

    Date: 01/20/2023

    David M

    Date: 01/20/2023

    ******************* is professional, competent and personable. He is a pleasure to be around and diagnosed my problem immediately and then fixed it on the spot. He is a huge credit for James River.

    James River Air Conditioning Co., Inc.

    Date: 01/23/2023

    Hi, *****. We are glad **************, ****, provided professional service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review.

  • Al B

    Date: 01/13/2023

    Al B

    Date: 01/13/2023

    **** did an excellent job performing our regular winter maintenance and also replacing the canister in our ******* humidifier. **** was very professional and friendly. Explained the problem with the humidifier clearly. Weve been a James River customer for many years and are very satisfied with their service and staff. JAB

    James River Air Conditioning Co., Inc.

    Date: 01/23/2023

    Hi, *** We are glad **************, ****, provided excellent & professional service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review.

  • Joyce P

    Date: 12/08/2022

    Joyce P

    Date: 12/08/2022

    JRA performed my semi annual maintenance check recently and found a capacitor was faulty. The technician had one on his truck and installed it quickly, finished the inspection, washed the coils and was on his way all within one hour. Doing regular maintenance check keeps my heat pump running efficiently and I think it will prolong the life of the unit. JRA is always prompt. The workmen are always friendly. I appreciate JRA.

    James River Air Conditioning Co., Inc.

    Date: 12/13/2022

    Hi, *****. We are glad ************** provided great service. We love when our clients are satisfied. We agree, maintaining your system is key to ensuring its efficiency. The team here at James River Air would like to thank you for your review.

  • Katherine M

    Date: 11/15/2022

    My 4 hour time frame was from 11 am until 3 pm. I got a call at 2pm saying the gentleman was going to be late. He arrived at 4:15 pm. He was a very nice young man (****) and very pleasant to talk to. After he explained the reason for being so late (a lot of customers without heat), I understood the reason. If I had been the one without heat, I would want to be seen as soon as possible also. My appointment was for an annual inspection of my AC. I could wait for others to get some heat!!Thank you James River Air

  • Hank M

    Date: 11/02/2022

    Outstanding service. Very professional and knowledgeable.Welcome back anytime. A job well done.

  • Lee P

    Date: 10/21/2022

    Excellent service, ************************ - they do what they say they will do, and do it efficiently and well. I have used James River for several years.and will continue.

  • William C

    Date: 10/06/2022

    The technician was extremely helpful in changing our air filters while answering questions regarding installing remote thermostats. He was knowledgeable and extremely efficient during his inspection of our HVAC system. Bravo!!!

James River Air Conditioning Co., Inc. is BBB Accredited.

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