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Business Profile

Plumber

Ostrom Electrical, Plumbing, Heating & Air Conditioning

Reviews

Customer Review Ratings

4.85/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromRichardEdna B

    Date: 09/16/2022

    5 stars

    RichardEdna B

    Date: 09/16/2022

    The Ostrom just installed a new heat pump/ AC unit for us. The workers were very professional, polite, and efficient. What we really appreciated was the way they made sure we understood everything and answered all our questions. They were here to serve the customer.

    Ostrom Electrical, Plumbing, Heating & Air Conditioning

    Date: 09/27/2022

    Thank you for this great review and choosing Ostrom to replace your heat pump! We are glad that it sounds like the process was followed and you were fully explained the operation of your new heat pump. Also- thank you for becoming part of the Ostrom Service Partner Program Family!!!
  • Review fromMark P

    Date: 09/07/2022

    5 stars

    Mark P

    Date: 09/07/2022

    Greg, Senior HVAC tech, is a credit to Ostrom’s. Explained all his work in straightforward way, very knowledgeable and courteous, too. A pleasure to communicate with!

    Ostrom Electrical, Plumbing, Heating & Air Conditioning

    Date: 09/09/2022

    Mark- Thank you for this great review for Greg and Ostrom! We definitely agree with what you say about Greg! Thank you for your continued business and taking the time to leave this review.
  • Review fromDavid S

    Date: 07/20/2022

    5 stars

    David S

    Date: 07/20/2022

    My wife and I had our annual A/C Tune Up done recently. Scheduling an appointment was easy, and we got the day and time block which best fit our schedule. Billy *. was professional, polite, and pleasant, as are all Ostrom Technicians. He had the latest cutting edge test devices and sensors, which made the job smooth and quick, but also provided lots of detailed information about our HVAC system. One key component in the outside compressor unit was found to be operating outside the manufacturer's specifications, so I asked that it be replaced. Billy had the correct part on his truck and had it installed in less than ten minutes. This component is critical for both A/C and Heat, so a failure would have meant inconvenience, discomfort, and an emergency repair call. For me, this one thing, alone, makes the Tune Up visits valuable beyond their cost. Payment was simple and secure; another 5 Star experience. We'll be calling again in the future.

    Ostrom Electrical, Plumbing, Heating & Air Conditioning

    Date: 07/21/2022

    Thank you for the great review and your continued business! We really appreciate hearing great reviews like this!

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