Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Inspections

NextDay Inspect

Reviews

Customer Review Ratings

4.63/5 stars

Average of 41 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTimla G W

    Date: 07/09/2025

    2 stars

    Timla G W

    Date: 07/09/2025

    The communication of what exactly was to be done in terms of the inspection was not to my satisfaction. On my inspection report he took pictures of my supplies under the sink and said, "limited view due to stored items". I was in the house and all he had to do was ask me to move them. He never said, remove all items under your sinks so I can inspect. He also said, limited view because of a small (NOT LARGE) area rug that a chair sits on top, of which he or I could have moved. Beside the floor is fully carpeted anyway. If he needed to look behind the grocery bags of which nothing was behind them, all he had to do was ask to move the bags. He left the lights on in the garage and other rooms (but they were not on when he went in the rooms and garage). He also left the fireplace on, but it wasn't on in 90-degree weather when he went out to the balcony. He told me to turn on the washer and dryer so he could hear (but he put in the report he did not inspect the dryer vent due to limited access (again, I was in the house and all he had to do was ask me to do whatever was necessary...). The pictures he took, do not show anything preventing him from doing an inspection! He took the panel cover off the circuit box and couldn't put it back but said it was damaged in the report. There is a deficiency in the floor in the guest bathroom, and he didn't put that on the report. He said, I have a large area rug in my bathroom - clearly that is not true (the pictures he took dispute that). He must be talking about the carpet that the developers put down. On another item he said, there was a large area rug and a bed. I had no idea I needed to take the bed down as well. I am not happy at all.

    NextDay Inspect

    Date: 07/15/2025

    Hello Timla,Thank you for taking the time to provide such detailed feedback about your recent inspection. We are very sorry to hear that your experience did not meet your expectations and resulted in your dissatisfaction.We sincerely apologize for the lack of communication regarding how to prepare for the inspection and for the oversights you've described. An inspector should always communicate clearly if access is limited and provide an opportunity for items to be moved. It is also our standard for our team to be respectful of your home, which includes leaving it as they found it.Your feedback regarding the report's accuracy and the other issues you've raised is very concerning. We want to assure you that we are taking this matter very seriously and will be reviewing your report and the circumstances of your inspection internally to understand what happened and to improve our ************** regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************

    Timla G W

    Date: 07/17/2025

    I want to speak with someone by phone at ************ about my concerns.
  • Review fromCaroline P

    Date: 07/08/2025

    5 stars

    Caroline P

    Date: 07/08/2025

    The inspection was very straightforward **** and thorough. Really appreciated **** answering any questions and he was super personable

    NextDay Inspect

    Date: 07/15/2025

    Hello ********,Thank you for your kind feedback! Were so glad to hear that the inspection was straightforward and thorough. Its wonderful to know that **** was super personable and took the time to answer all your questions.If you ever need our assistance again, please dont hesitate to reach out. We appreciate your support!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromJuan E

    Date: 07/07/2025

    5 stars

    Juan E

    Date: 07/07/2025

    ***** ******* our inspector was really helpful, guide us through the whole process definitely I recommend this company and their services.

    NextDay Inspect

    Date: 07/15/2025

    Hello ****,Thank you for your wonderful feedback! Were thrilled to hear that ***** ******* was really helpful and guided you through the entire process. Your recommendation of our company and services means a lot to us.If you ever need our assistance again, please dont hesitate to reach out. We appreciate your support!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromRonald V

    Date: 07/06/2025

    5 stars

    Ronald V

    Date: 07/06/2025

    So good I had to use them every time I needed a home inspection. Will always recommend them to anyone that needs their service.

    NextDay Inspect

    Date: 07/08/2025

    Hello ******,Thank you for your incredible feedback! Were so glad that our service has been consistently good enough for you to choose us every time you've needed a home inspection.Your loyalty and strong recommendation mean the world to us. If you ever need our assistance in the future, please dont hesitate to reach out!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromJaime A

    Date: 07/05/2025

    5 stars

    Jaime A

    Date: 07/05/2025

    ******* was very friendly. Very punctual. Showed and Explained things to me. Recommended things to do to make property better.

    NextDay Inspect

    Date: 07/08/2025

    Hello *****,Thank you for your thoughtful feedback! Were so pleased to hear that ******* was friendly, punctual, and took the time to explain things to you. Its wonderful that he also provided helpful recommendations to improve your property.If you ever need our assistance in the future, please dont hesitate to reach out. We appreciate your support!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromEmory Z

    Date: 07/05/2025

    5 stars

    Emory Z

    Date: 07/05/2025

    ******* was excellent and provided a very detailed report back to me

    NextDay Inspect

    Date: 07/08/2025

    Hello *****,Thank you for your feedback! Were so glad to hear that ******* was excellent and provided you with a very detailed report.If you ever need our assistance in the future, please dont hesitate to reach out. We appreciate your support!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromAndi G

    Date: 07/05/2025

    5 stars

    Andi G

    Date: 07/05/2025

    Very detailed, noticed things I wouldve never noticed on my own. **** did an amazing job!

    NextDay Inspect

    Date: 07/08/2025

    Hello Andi,Thank you for your fantastic feedback! Were so thrilled to hear that **** was incredibly detailed and noticed things you wouldnt have on your own. Its wonderful to know he did an amazing job for you!If you ever need our assistance in the future, please dont hesitate to reach out. We appreciate your support!Best regards,Your Inspection Team NextDay Inspect Call: ************** Text: **************
  • Review fromSara G

    Date: 07/03/2025

    5 stars

    Sara G

    Date: 07/03/2025

    ***** was great! He took the time to explain what he was doing and made sure to answer any questions we had. He also showed up early to our scheduled appointment time which made everything run very smoothly.

    NextDay Inspect

    Date: 07/08/2025

    ***** was great! He took the time to explain what he was doing and made sure to answer any questions we had. He also showed up early to our scheduled appointment time which made everything run very smoothly.
  • Review fromsara d

    Date: 07/01/2025

    5 stars
    He was very friendly and professional he inspected every corner of the house in detail
  • Review fromSuzana J

    Date: 06/06/2025

    1 star

    Suzana J

    Date: 06/06/2025

    On April 11th inspector came to do pre-sale inspection. As we are selling our house we wanted to make sure that there are no issues that would stop anybody buying it for the issues that might exist. The inspector was CLUELESS!!! He missed so many IMPORTANT THINGS that we LOST SALE OF $800,000. He stated that:Manufacture date 2014. Life expectancy around 20 years however buyers inspector discovered that heating unit is actually 27 years old and needs to be replaced.

    NextDay Inspect

    Date: 06/12/2025

    Hello ******,Thank you for sharing your experience. We sincerely apologize that your pre-sale inspection was unsatisfactory, particularly regarding the inspector's conduct, inaccuracies in the report, and the lack of follow-up on your claim. We deeply regret the frustration this caused and that our service fell short.We are committed to addressing your concerns and finding a resolution. Please contact our management team directly at your convenience to discuss this further.Your Inspection Team NextDay InspectCall: **************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.