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Business Profile

Roofing Contractors

The Roof Docs LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Roof Docs LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.1

    Average of 21 Customer Reviews

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    Review Details

    • James P

      Date: 07/10/2025

      Fraud Alert!!!The Roof Docs is one of WORST company you can deal with, unprofessional workers and Staff. during the sidings replacement they damaged further to my property and not taking responsibility for it. The damages they did, wanted to place the claim to our insurance company.

    • Heng L

      Date: 06/25/2025

      These pictures show how the company carries out its roofing work -- it's their standard method!!

    • Patricia M

      Date: 06/10/2025

      These guys are top notch. We had a hailstorm that came through our neighborhood in the summer of 2024. Honestly, we've had bad luck with our property insurance company in the past when we had a hailstorm that damaged our roof years earlier. We ended up paying with our own money to get a new roof when we added an addition to our home. So when the hailstorm hit, we did nothing. We did notice, however, that many homes in our neighborhood, as well as surrounding areas, were getting their roofs replaced, and there was a lot of chatter on the neighborhood social media pages about the hailstorm and damage to roofs.FastForward to early October 2024. We get a knock on our door from ***** ***** @theroofdocs. He offered a free inspection. We said, "sure, go ahead. But we doubt our insurance will help us."Honestly, ***** ***** worked tirelessly for months and in March 2025 we got approval for a full roof replacement and all damaged downspouts replaced. He went through several adjusters to prove that sectional repair attempts were not feasible, and brittle tests too. All this to say, that ***** came through for us and we are incredibly grateful for all his hard work! Honestly, it shouldn't have taken 5 months for our insurance company to approve our new roof!We also appreciate the work that **** ****** put in, to get some additional items approved prior to the new roof install.When it came time for the new roof installation (June 2025, after all supplies were filled), **** (don't know his last name) did a fantastic job detailing the crew's schedule, and ****** ******, the field technician was available on site to answer any questions and submit all final inspection paperwork. All in all, a top notch company that we highly recommend!!

    • Angelina T

      Date: 04/30/2025

      Angelina T

      Date: 04/30/2025

      Thank you ***** for the great service and explanation of whats possible for our Roof! On time, knowledgable, and affordable! Highly recommended for anyone looking for roofing services!

      The Roof Docs LLC

      Date: 06/03/2025

      Dear ********,Thank you for your wonderful review of RoofER and *****! Were thrilled to hear that ***** provided great service, offering clear explanations of your roofing options while being punctual, knowledgeable, and affordable. Your high recommendation for our roofing services means so much to us, and well be sure to pass along your kind words to Devinhell be delighted to hear your praise! If you or anyone you recommend ever needs roofing assistance, wed be honored to help. Thank you for choosing RoofER!Sincerely,The RoofER Team

    • Fred T

      Date: 04/30/2025

      Fred T

      Date: 04/30/2025

      Yes, ***** ****** is a great worker responsible. Ive had experience working with him. He sold me a set of knives. That are really great. Ive been carbon turkey meat, vegetables, and fruit with these knives and hes a good support system for other areas of my life. Also, I know hes a hard worker hes dedicated to the product. Hes working with and loyal to coworkers as well as management. ***** is a get the job done guy.

      The Roof Docs LLC

      Date: 06/03/2025

      Dear ****,Thank you for your enthusiastic review and kind words about ***** ******! Were delighted to hear about your positive experience working with *****, both in his previous role selling high-quality knives and now as a dedicated member of the RoofER team. His responsibility, hard work, and commitment to delivering exceptional results truly shine through, and were thrilled to know hes been a reliable support for you. ****** loyalty to his coworkers, management, and the products he represents is something we deeply value, and its wonderful to see his get the job done attitude recognized. Well be sure to pass along your praise to ********* be honored to hear it! If you ever need roofing services or have further needs, wed be thrilled to assist. Thank you for choosing RoofER and for sharing your experience!Sincerely,The RoofER Team

    • Andy N

      Date: 04/30/2025

      Andy N

      Date: 04/30/2025

      We had our roof replaced and just want to say the team at RoofER did an excellent job. The entire experience was seamless and their staff members were very professional and easy to work with. The sales representative (*****) I worked with was extremely knowledgeable. He thoroughly answered all my questions without trying to upsell or anything. Five-Star PLUS!

      The Roof Docs LLC

      Date: 06/03/2025

      Dear ****,Thank you for your glowing review of RoofER! Were thrilled to hear that your roof replacement was a seamless experience and that our team delivered excellent, five-star-plus results. Its wonderful to know that our staffs professionalism and approachability, particularly ****** knowledgeable and transparent guidance without any upselling, made such a positive impact. Well be sure to pass along your kind words to ***** and the entire teamtheyll be delighted to hear your praise! If you ever need us again or have friends looking for roofing services, wed be honored to assist. Thank you for choosing RoofER!Sincerely,The RoofER Team

    • Lyle H

      Date: 12/22/2024

      Lyle H

      Date: 12/22/2024

      Five-Star PLUS! I recently had my roof replaced by Roof-ER, and I couldn't be more impressed with the entire experience. From start to finish, their team was professional, efficient, and extremely knowledgeable. *****, in particular, was absolutely amazing throughout the entire process. He was always available to answer my questions, explained every step clearly, and ensured the job was completed to perfection. The crew worked tirelessly and finished the install in one day, leaving my property spotless. I now have a beautiful, fully warranted roof that I can trust for years to come. I highly recommend Roof-ER for anyone needing a high-quality roof replacement--their professionalism and level of customer service go above and beyond!

      The Roof Docs LLC

      Date: 01/15/2025

      Hi ****, Thank you for taking the time to leave use a review! We are so happy to hear from another satisfied homeowner. ***** is one of our top project coordinators and we are ecstatic to hear that he once again has gone above and beyond to help one of our customers. We take pride in completing installs in one day while working safely and efficiently. Enjoy your new roof!

    • Jen M

      Date: 12/18/2024

      Jen M

      Date: 12/18/2024

      We now have a lovely new roof,siding, and gutter. The team helped with choosing options to fit our style and budget. They were very courteous and kept us informed each step of the way. Thanks you.

      The Roof Docs LLC

      Date: 01/15/2025

      Hi ***, Thank you for taking the time to leave us a review on our BBB page! We are pleased to hear from another happy homeowner that we were able to take care of. We take pride in our communication and being up front and with you through every step of the insurance restoration process. Enjoy your new roof!

    • Fikre M

      Date: 12/16/2024

      Fikre M

      Date: 12/16/2024

      Great customer service, and roof looks great. They worked with our insurance company with little interventions from us, and clarified the process each step of the way. Overall great job.

      The Roof Docs LLC

      Date: 01/15/2025

      Hi *****, Thank you for taking the time out of your day to leave us a review. We are in the top 2% of roofing companies in the country and are experts with working with insurance companies. We are pleased to hear that we were able to get you and your family taken care of in the seamless process with always strive for. Enjoy your new roof!

    • Anand A

      Date: 12/13/2024

      Anand A

      Date: 12/13/2024

      Roof was replaced and job done neatly. I recommend RoofER for any roof issues. Process was smooth and they pretty much handle insurance side of things. Team was very responsive and helpful in getting claims processed. Thanks *****!

      The Roof Docs LLC

      Date: 01/15/2025

      Hi Anand, Thank you for taking the time to leave us a review. We are pleased to see another homeowner who had a great experience with *****. He takes pride in keeping open a clear line of communication with his clients as well as being up front from the beginning of the project. We hope you enjoy your new roof!

    The Roof Docs LLC is BBB Accredited.

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