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Business Profile

Roofing Contractors

The Roof Docs LLC

Reviews

This profile includes reviews for The Roof Docs LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Roof Docs LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.1/5 stars

    Average of 21 Customer Reviews

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    Review Details

    • Review fromBryan A

      Date: 12/10/2024

      5 stars

      Bryan A

      Date: 12/10/2024

      I want to thank Roof-ER for the SUPERB job they did coordinating my roof replacement. I must admit, I was skeptical at first, but the project team did an excellent job explaining the process, coordinating with the insurance company, and answering all our questions. Id HIGHLY recommend Roof-ER for any repair needs!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for taking the time to leave us review. We are happy to hear we gained your trust by explaining the process throughly as well as answering any questions you had. We pride ourselves in being insurance restoration experts in the field. Enjoy your new roof!
    • Review fromLaura E

      Date: 12/10/2024

      5 stars

      Laura E

      Date: 12/10/2024

      Roof-Er is highly recommended by me and my husband. They have made the process of replacing our roof, siding and gutters easy and stress-free. They take care of all the paperwork which was super helpful. Roof-Er workers are professional and thorough with communication and timely completion of their work.

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for taking the time to leave us a review. We are glad to hear from another satisfied homeowner! We work very hard to be experts in the insurance restoration field as well as staying on top of communication to keep our homeowners in the loop with their projects. Enjoy your new roof, siding and gutters!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for taking the time to leave us a review. We are glad to hear from another satisfied homeowner! We work very hard to be experts in the insurance restoration field as well as staying on top of communication to keep our homeowners in the loop with their projects. Enjoy your new roof, siding and gutters!
    • Review fromJason R

      Date: 12/09/2024

      5 stars

      Jason R

      Date: 12/09/2024

      Excellent job. Easy to work with, quick installation. Worked with us on the insurance and mortgage company

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for leaving us a review. We are happy to hear you were pleased with your experience with us at RoofER! Our production team takes pride in completing projects with a focus on safety, efficiency and quality work. Enjoy your new roof!
    • Review fromPaula B

      Date: 12/09/2024

      5 stars

      Paula B

      Date: 12/09/2024

      When we purchase our home we knew a new roof would be needed. We came across RoofER at the ********* home show and decided to have them inspect our roof. They sent out **** to inspect our home and after a thorough review he was able to work with our insurance company to cover our roof replacement. We had been thinking about making the jump to solar and this freed up funds for us to replace our roof with solar shingles. We couldn't be happier with the work that ****, **** and Cadell did for us.

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****!Thank you for taking the time to leave us a review. We are happy that you found us at the home show in ********* and that **** was able to get you fully approved through insurance. **** is one of our top performers and field trainers. I will pass your kind words to ****, **** and Cadell! Enjoy your new roof!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****!Thank you for taking the time to leave us a review. We are happy that you found us at the home show in ********* and that **** was able to get you fully approved through insurance. **** is one of our top performers and field trainers. I will pass your kind words to ****, **** and Cadell! Enjoy your new roof!
    • Review fromAneel S

      Date: 12/05/2024

      5 stars

      Aneel S

      Date: 12/05/2024

      They did excellent job, starting from the claim submission to completing the job. Its very nice working with them. Im surely recommend RoofEr for roof projects. ????

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for taking the time to leave us a review. We are pleased to hear from another satisfied homeowner. We put in a 100% effort to be the top experts in insurance restoration. We hope you enjoy your new roof!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****, Thank you for taking the time to leave us a review. We are pleased to hear from another satisfied homeowner. We put in a 100% effort to be the top experts in insurance restoration. We hope you enjoy your new roof!
    • Review fromSarah H

      Date: 12/04/2024

      5 stars

      Sarah H

      Date: 12/04/2024

      We had a FANTASTIC experience with The Roof Docs. They helped us navigate the insurance process, explained every detail and step of the process. And our new roof looks amazing!!! Highly, highly recommend!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****!Thank you for leaving us a review. We take pride in being in the top 2% of roofing companies in the country. We are pleased top hear from your review that we continue to live up to being in the top 2% as well as being top performers in insurance restoration. Enjoy your new roof!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****!Thank you for leaving us a review. We take pride in being in the top 2% of roofing companies in the country. We are pleased top hear from your review that we continue to live up to being in the top 2% as well as being top performers in insurance restoration. Enjoy your new roof!
    • Review fromRenee B

      Date: 12/04/2024

      5 stars

      Renee B

      Date: 12/04/2024

      Roof ER was able to work directly with my insurance company to get us a new roof following a hail storm. We only paid the deductible plus upgrades. They were informative and transparent through the entire process. I would recommend them to others in the area looking for someone trustworthy to replace it repair your roof.

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****. We take pride in being experts in the insurance restoration process as well as always being transparent with our homeowners. Thank you for your future recommendations! Enjoy your new roof!

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *****. We take pride in being experts in the insurance restoration process as well as always being transparent with our homeowners. Thank you for your future recommendations! Enjoy your new roof!
    • Review fromStephen G

      Date: 12/02/2024

      5 stars

      Stephen G

      Date: 12/02/2024

      Professional team members helped from the beginning to the end of roof replacement process. Roof replacement was quick and clean with no mess to clean up.

      The Roof Docs LLC

      Date: 12/13/2024

      Hi *******, Thank you for taking the time to leave us a review. We are happy to hear from another satisfied homeowner. Our production team takes pride in working safely, efficiently and quickly. Enjoy your new roof!
    • Review fromMARY G

      Date: 07/21/2024

      2 stars

      MARY G

      Date: 07/21/2024

      Buyer Beware of their company Tagline below. Integrity Honesty First. And Second. And Third... I fell for it and thought they were different.Do your project research, including cost. Ask questions. Listen to the answers carefully. If you are not 100% comfortable with the response, do not sign anything that will lock you in to working with them.The work was good enough, but the business practices were not up to par ... just please do your research and don't rush to sign without thinking over thoroughly.

      The Roof Docs LLC

      Date: 07/25/2024

      Hi ****, thank you for the feedback. We would like to know what we could have done differently to receive a more positive review from you. 
    • Review fromMarc B

      Date: 09/12/2023

      1 star
      Absolutely disgraceful business. Represented by aggressive door-to-door solicitation while refusing to leave my property until MULTIPLE requests to leave were made. If the quality of the work is reflected by the people who advertise and represent this business I would stay away.
      If they show up at your door, keep it closed. And if they refuse to leave, call the police.
      Additionally, we have a visible "No Soliciting" sign visible on our property. Despite that, a representative of this business, still made numerous attempts to knock and ring the doorbell to sell products and services from "ROOF-ER The Roof Doctors".
      According to Section 31-1-2 of the Code of Virginia. Under prohibited acts: It shall be unlawful for any canvasser, peddler, or solicitor to ring the bell, or knock on the door, or otherwise attempt to gain admittance for the purpose of canvassing, peddling or soliciting at any residence, dwelling or apartment at which a sign bearing the words "No Peddlers or Solicitors" or words of similar import indicating that such persons are not wanted on said premises, is painted, affixed or otherwise exposed to public view.
      If we see any representative of this business on our doorstep again, violating this Code of Virginia Law while we continue to maintain the visible presence of a No Soliciting sign, we will press charges.

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