Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Foundation Contractors

Groundworks, LLC

Headquarters

Reviews

This profile includes reviews for Groundworks, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groundworks, LLC has 89 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.54/5 stars

    Average of 2,506 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSandy S

      Date: 10/23/2023

      5 stars
      A Mr Taylor ***** was my techician today. He was prompt, courteous, friendly, knowledgeable of the product, was not aggressive in salesmanship and just an all around pleasure to work with. And my 3 dogs liked him also.
      Sandy *
    • Review fromMichael G

      Date: 10/23/2023

      5 stars
      JES came out today and did an evaluation which was extremely thorough and gave us an estimate on the work we need to have performed. Mr. ***** was knowledgeable and very professional, he answered all of our questions in a way that we can easily understand.
    • Review fromWalter E

      Date: 10/23/2023

      5 stars
      Excellent job! Friendly, clean and on time.
      Rory, Bert, Ismael and Ryan were the bombdiggity!!!!
      Thanks guys!
    • Review fromWilliam R

      Date: 10/23/2023

      5 stars
      Josh, Eric and Sean were professional and hardworking. I could not have asked for a better crew. They have done a wonderful job. I would recommend JES to anyone looking to have a basement waterproofed.
      Bill ******** Richmond, Va
    • Review fromCindy D

      Date: 10/22/2023

      1 star
      We need warranty work performed on the IntelliJack and slab piers plus poly foam, and it has been a month since initial conversations with our Field Inspector. No one has called us back. We have spent over $****** with this company. This is not good customer service, our house needs attention as it is still shifting and moving. Extremely upset with FRS.
    • Review fromBroderick W

      Date: 10/21/2023

      5 stars
      I like to thank Ohio Basement Authority, and command, Eddy,Rachel, and Robert, on the professional job and courtesy they show me at my residence. If I must add, they are the hardest working crew I’ve ever seen they work together you don’t hear no arguing you don’t hear nothing but work going on thank you guys Mr. ******. And may God, Bless you on your journey of life… Thank you again!
    • Review fromDiana B

      Date: 10/21/2023

      5 stars
      I have had FRS services since I moved into my villa 1.5 years ago. Not only are they experts in their field, but the customer service is outstanding! If I had any questions or when new issues arose, they were right there for me in a timely manner. Emerson ******* recently spent a lot of time and detail figuring out my latest issue with a musty smell. He thoroughly checked my home... inside and out... and meticulously checked my crawl spaces, which FRS had encapsulated last year. ******* was polite, personable, professional, and thorough. And the several gentlemen that worked on my home last year were also top notch! FRS... I commend you for hiring the best employees. Thank you.
    • Review fromRobbie S

      Date: 10/21/2023

      5 stars
      I have been very pleased with the customer service I have received from your company. From the first meeting and discussion of options to the team that arrived for installation. They were very responsive, respectful and got the job done in record time. Everything was explained about what they were doing and at the end, what they had done. They were a great team of men that worked together in getting the job done and done right. I would definitely recommend them and your company to anyone that has a need in leveling and stabilization of their home or building.
    • Review fromTed S

      Date: 10/21/2023

      5 stars
      Phil ***** is a very knowledgeable technician. He was very thorough and congenial. He took the time to explain what he was doing and why he had to do it. He is a credit to the FSM team.
    • Review fromKen M

      Date: 10/20/2023

      5 stars
      Team was Excellent. Job turned out to be more complicated than expected, and everyone went above and beyond
      5 Stars for:
      Foreman: Justin ***** 
      CoForeman: Timothy **** Installer: Jonathan ******** Also: Another installer helped with demo, and did a great job.
      Sales rep: Matt ****** also did an excellent job!
      Great experience!
      Highly recommend!
      Thank you!??

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.