We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Safford Winchester LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Charles C

    Date: 04/14/2025

    Charles C

    Date: 04/14/2025

    Biggest ripoff I have ever experienced in my lifetime. My Jeep wrangler was left there for a overheat problem. They did a compression check found one cylinder had 80 PSI compression and other 5 had 135 PSI. Charged me $175 to tell me the radiator was leaking then $487 for the compression test. Shop supplies $50. With other charges total bill was $718. Was told I needed to replace the engine at an estimated cost of $12,823. Drove it off the lot , took it to another repair shop. Needed a radiator and and cylinder head work. Cost me $ *****. I would avoid this place like the plague.

    Safford Winchester LLC

    Date: 06/16/2025

    Mr. ********* I am sorry you feel that we were trying to mislead you with our diagnosis. It was our opinion we would have to look into your engine further to give you a proper assessment of the damage. You choose not to take that path, and take it to another repair facility. If you have any further questions please let me know. Sincerely, ***** ******* General Manager

  • Deb M.

    Date: 11/16/2022

    Deb M.

    Date: 11/16/2022

    We have a lemon car that they have not registered or titled since September. DMV let us know it is not a legal car and not to pay the loan until the car is registered and titled. Car broke down within one week and they took weeks to partially fix the car. We had to replace all four tires since they were failing and the brakes are in need of replacing. No one will call us back or send renewed temporary plates. Very bad dealership. We sent a letter to the dealership to return the car. No response.

    Safford Winchester LLC

    Date: 11/16/2022

    Safford of Winchester has spoken to the customers, and have agreed to repurchase the vehicle. The vehicle has been picked up and the customers money has been refunded.

Safford Winchester LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.