Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Maintenance

TDI Repair & Towing

Reviews

Customer Review Ratings

5/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlain C

    Date: 05/22/2023

    5 stars
    I cannot thank TDI enough for helping ** today! We were stuck in the I-93 at the limit of the ************* since 6:30am saturday morning. We called CAA (because we are from ******) they refer ** to AAA and nobody can help ** (they can't find someone to get ** out of the Interstate. We made about a 100 calls in the day (AAA, road assistance with our RV insurance, car rental service and more. Finally we called 911, they said, you can't stay there, you are in a danger zone. But nobody want to help **. We were desesperated and we were figuring to stay the night in the motorhome on the side of the road. Fortunately for **, a men stopped and make some call (he's a truck driver, so he called some contact). He called TDI Repair for **. The employee of TDI was in his day off, when he received the call from the dispatch, saying that some peoples we're in trouble, he decides to take the call with his son. Finally, we will have help. He drove 2-1/2 hours to reach **, called us 3 time during his travel, give ** the delay to be at our place and asked if we are still safe, lift the motorhome, have to removed the driving shaft with a beginning of rain. *** (the trucker) goes to store and bring ** coffees and sandwich, than he waits with ** until the towing arrives. He brings two of ** with him, drove more than 2 hours and then return home 3 hours away. *** (TDI towing's driver and his son) did a great job, they take care of ** (like if we were friends or family). The company was ready to accomadate **, if we need to be located in an hotel. For chance, someone from ****** is in the way to bring ** at home. As you can see, we were having a very bad day and theses 3 peoples made a real difference for **. We want to make a BIG BIG thanks to TDI, *** and ***** (towing) and *** (the men who stop to help **). Excuse my english (my first language is French).So i give a A1++++++ service to TDI and theirs employees. We will be gratefull to them forever.
  • Review fromFrank R

    Date: 04/30/2023

    5 stars
    Great place for a washout. Always friendly guys that show up anytime. I've been coming here for years when in the area. And a free gift to go.
  • Review fromTori L

    Date: 04/16/2023

    5 stars
    Great customer service , rapid wash out , and goodies to go . Cant wait to go back prime *** drive appreciate TDI . Thank you again for top tier service .
  • Review fromEric G

    Date: 04/13/2023

    5 stars
    Absolutely the best in the region.Fast, fair and friendly. Every time.********************* Mountain
  • Review fromWalter G

    Date: 04/06/2023

    5 stars
    Being a truck driver, time is money. Once they realized they were unable to fix my trailer on a roadcall, tech followed me to my delivery to make sure I arrived safely, and after I was empty followed me to the shop where they immediately started working on me, and got me back on the road fast.. very friendly and helpful staff.. would definitely go back there for any needs I have
  • Review fromBruce H

    Date: 03/28/2023

    5 stars
    Good washout. Not many places offer that in this area. And they gave me a thank you ****** bag!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.