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Business Profile

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AstroMart LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/24/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was recommended to Astro Mart by one of his longtime members as a resource for me to sell on the classifieds. I paid the registration fee of $15, created my account and posted an item to sell. Less than 24 hours later when I logged in to check its status, I found that I had been banned and accused of fraud. Being a victim of fraud myself this is no laughing matter. To be accused of this act for absolutely no reason is beyond insulting. I feel that the admin/owner, *************, of astromart is extremely unethical in his business practice and obviously willing to accuse others who are innocent whatever he chooses, basing his accusations on no facts and nothing but his seemingly irrational thought process. Im am beyond disappointed and outright offended. Its really too bad that what could be such a great resource is such a waste.

AstroMart LLC is NOT a BBB Accredited Business.

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