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Business Profile

Auto Lube

Grease Monkey

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Karissa S

    Date: 07/01/2024

    The manager at this location was very rude when we went in for an AC charge. Took him over 2 hours to perform, with minimal communication throughout the whole process. He was on his phone 90% of the time. When the charge was done the service he provided did not work, he told his that our stuff was broken and to come back when our sh*t was fixed because we wasted his time. And proceeded to cuss us out when we were trying to be civil. Luckily the other workers were very friendly. They let us go due to his poor behavior. When we were pulling out he proceeding to cuss us out again telling us we owed his money, he was then shoving his employees to try to get to our truck. We felt rather threatened by this so called manager. We were told by the other employees that it should not have taken this long at all and that the manager was delaying us to get more money. If I could give a zero star rating I would. The manager was awful but the other employees were very friendly and apologetic for his fowl behavior. If you go here be prepared to deal with a hostile manager.

  • Julie E

    Date: 09/16/2023

    Manager threatened to kick my husbands a** in the car wash area with 5 other employees after he cursed out the manager because he asked for proof that he was a veteran when he asked for the Veteran discount. Yes my husband should not have cursed the employee out but the employee should not have threatened to kick his a** in return. My husband also offered to give him a $15 coupon and the employee also refused to take that. Poor service.

Grease Monkey is NOT a BBB Accredited Business.

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