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Business Profile

Auto Wrecking

Fast Auto Wrecking & Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wrecking.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He told me to pre pay for a part a month ago and never order it said he would refund my money by today at 3 after he said he would refund a week ago now its after 3pm and he has me blocked I called him on a different number and then he called me stupid. He is a theif I think he is either using drugs or using the money for other things and robbing ***** to pay **** kinda of thing using money to stay afloat then using others cash to pay back other Customers without ever getting them a part

  • Initial Complaint

    Date:08/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/25/23 I purchased a used motor for $1919.35 invoice # **** over the phone. Money was transferred and paid in full. The seller requested a few days to get the motor pulled and ready. It's been 47 days since this purchase and i would like either my money refunded or the product as soon as possible. I have made weekly(recently daily) attempts to contact at 3 different numbers and have made an email attempt. on the rare occasion the phone is answered its always just a few more days..

  • Initial Complaint

    Date:05/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased headlight from this business. Had to pay $700 upfront. 2 weeks later no headlight. Lots of excuses and willl not refund my money. $700 out of my pocket and had to pay to get headlight elsewhere. All his review suggests this is how he conducts his business. Just want my money back. Do not do business here. He is a con man!

  • Initial Complaint

    Date:05/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered a transmission for my car from thisi Company dealt with **** the owner by phone the transaction was on the 7th February 2023 . **** needed the payment before shipping this order. A check was made out to him and sent We called every day to find out where our order was always an excuse to either being short staffed or sick. This went on for months and then of course he mentioned last week his wife would deliver herself so we stayed home all day waiting nothing I called him last week again strange he answered my call as he has blocked ** but he did tell me he would deliver it himself on Monday the 7th May I told him I want my money back till today being the 9th May no contact from him this is just a awful Scam Unfortunately I did not read his reviews before we ordered he was referred to us by ************

  • Initial Complaint

    Date:05/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 20 2023 i contacted Fast Auto Wrecking ************ for a engine that i need for my car i believe his name is **** he said yes he does but needs payment upfront so i go to the business payed him $875 he said he will have my engine on Wednesday April 26 2023 so i called back on Wednesday the 26th he said he is working on it and says to give me a couple days so i call back and no engine and he gives me excuses as to why he doesn't have my engine so i wait for the following week heard nothing so i call back and phone goes strait to voice mail in witch is full cant leave a message so he took my money and no engine

  • Initial Complaint

    Date:03/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a wheel from them through CashApp in september of 2022. Several months ago they admitted that they don't have the wheel. They have given me excuse after excuse about why they can't simply refund my money and essentially keep saying "I'll do it later today". This is essentially a scam operation and are stealing people's money. They will take money for parts they don't have and won't refund you. I have wasted countless hours trying to simply get my money back.

  • Initial Complaint

    Date:03/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 30th 2023 I wrote a check for $1850.00 in order for one of Fast Auto Wrecking's employees to pick up in exchange for removing and delivering an engine within 2 weeks (the check was cashed the next day); The delivery was promised within a 2 week time frame, yet it is March 15th 2023 and no engine was received; They have continued to make promises, but rarely answer the phone; The exact part is still posted for sale on multiple site that they have control of;

  • Initial Complaint

    Date:01/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Called this business and purchased parts for a vehicle. The person I spoke with said to pay first for the parts, using zelle. Sent $2764.00 on November 7, 2022. After that the person I spoke with said they would call when the parts are ready for pick up. No call has come in. I've called back multiple times and get no answer. Now it looks like this business is just for stealing people's hard earned money.

  • Initial Complaint

    Date:12/14/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    FAST AUTO WRECKING WAS CONTACTED VIA PHONE FOR AN ENGINE LISTED FOR SALE ON CAR-PART.COM.THE SELLER SAID HE HAD THE ENGINE AS DESCRIBED IN THE LISTED AND COULD MAKE IT AVAILABLE FOR PICKUP IN THE **** FRAME REQUIRED, AS LONG AS PAYMENT WAS MADE VIA CASH-APP INSTEAD OF BY CREDIT CARD DUE TO AN ONGOING BANKING SYSTEM TRANSITION.THE ENGINE WASN'T READY IN THE ****FRAME PROMISED, REQUEST FOR REFUND WAS REFUSED, EMAIL CORRESPONDENCE IS REFUSED, AND WEEKLY CALLS SEEKING RESTITUTION ALL MEET A NEW EXCUSE. **** AT FAST AUTO WRECKING OWES ME $1550.00 FOR THE 2.4L TURBOCHARGED ***** V70 ENGINE, VIN 56, THAT WAS PROMISED.THE FACT THAT AS OF TODAY, 4 MONTHS LATER, THIS ENGINE IS STILL LISTED FOR SALE CONFIRMS HIS INTENT TO DEFRAUD.

  • Initial Complaint

    Date:10/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called Fast auto wrecking to order an engine that was posted on car-parts.com. A site that I have used before. Talked to **** on a Friday afternoon asked about the engine, said if I send him the money through Cashapp he would send the engine out first thing the following Monday. It been one month and I havent received my engine. I called him about a week and a half ago he said my engine was ready to ship the following Monday. Still havent received engine. Btw he still at that time has not asked for a shipping address. Today is Friday October 21st and I drove 440 miles to get my money back from him. I am going to confront him in person and ask for my money back. Will see how that plays out in a few minutes. I read a few reviews that stated that he gets aggressive in this type of situation, aggressive or not he is NOT going to keep my money period.

Fast Auto Wrecking & Towing LLC is NOT a BBB Accredited Business.

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