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Business Profile

Auto Wrecking

Fast Auto Wrecking & Towing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wrecking.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    in June 2022 I purchased a part for my *** vehicle. I came down to the wrecking yard and paid cash for it. He told me he didnt have change and owed me $50. I live right down the road less than a block and he told me he would drop it off. After numerous visits to the auto wrecking yard, sometimes of which it was not open, he gave me multiple excuses and has yet to pay me back the $50 he still owes me. Im sitting in his lot right now waiting for him to arrive and he is way late so Im wondering if he will still show up today.

  • Initial Complaint

    Date:08/04/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a part from fast wrecking, was requested to pay upfront through Zelle. A week later was told that part that was pulled is wrong and the correct one is twice more expensive. Asked for refund and 3 weeks later nothing happened. Called and spoke with **** who got my info and is not answering the phone now. Went online to see the reviews and this business has been doing illegal activities for quite a while. I am sure its been reported but nothing is being done.

    Customer Answer

    Date: 08/18/2022

    Good morning,
    I have been contacted by Fast Auto Wrecking this week and refund has been processed.
    Thank you very much for your help.
    Irina

Fast Auto Wrecking & Towing LLC is NOT a BBB Accredited Business.

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