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Business Profile

Bill Paying Services

doxo Inc

Reviews

Customer Review Ratings

3.96/5 stars

Average of 642 Customer Reviews

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Review Details

  • Review fromPatricia M

    Date: 02/04/2025

    5 stars
    Very convenient, very easy to use. Thank you for being available for those of us that don't want to travel in the crowd

    doxo Inc

    Date: 02/11/2025

    Hello ********,

    Thank you for taking time out of your day to leave us a 5 star review! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromJames I

    Date: 02/02/2025

    5 stars
    fast and easy will use again. about to pay more bills

    doxo Inc

    Date: 02/11/2025

    Hello *****,

    Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! 

    Thank you for choosing doxo,
    doxo Customer Support


  • Review fromWillie Mae W

    Date: 01/31/2025

    5 stars
    Very convenient , I love using doxo, will recommend it to others.

    doxo Inc

    Date: 02/05/2025

    Hello ******,

    Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromKarl H

    Date: 01/30/2025

    5 stars
    No problems smooth website Use it every month for reliabe and accurate bill payment

    doxo Inc

    Date: 02/05/2025

    Hello ****,

    Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromjoseph G

    Date: 01/29/2025

    4 stars
    It's convenient only because the days of simplication is over. We have a bloated beaurocracy in the Healthcare system and ***************** is ate up with it.

    doxo Inc

    Date: 02/05/2025

    Hello ******,

    Thank you for taking time out of your day to leave ** a positive review! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromDouglas S

    Date: 01/29/2025

    5 stars
    This system provides an easy payment method & a effective way to keep advised of tolls due.

    doxo Inc

    Date: 02/05/2025

    Hello *******,

    Thank you for taking time out of your day to leave us a 5 star review! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromNickie V

    Date: 01/23/2025

    5 stars
    Easy to use and quick. Would recommend it to everyone.

    doxo Inc

    Date: 01/28/2025

    Hello ****,

    Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! 

    Thank you for choosing doxo,
    doxo Customer Support

  • Review fromEd S

    Date: 01/15/2025

    5 stars
    I like using it to pay our water bill but I wish itd go onto our account faster. If we use your services 2 days before our due date , the payment is considered late when it gets there . However, the service works great.

    doxo Inc

    Date: 01/21/2025

    Hello Ed,

    Thank you for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that you enjoy using doxo to pay your water bill and that the service is working well for you.

    We understand your concern about payment timing. If payments made two days before the due date are still being marked late, wed love to assist in resolving this issue. Please feel free to reach out to our Customer Support team for assistance. You can contact us via online chat at ******************************************* or by calling **************.

    Thank you for choosing doxo!
    doxo Customer Support

  • Review fromMJ B

    Date: 01/11/2025

    1 star
    Impersonation scam.Uses search engine keywords to be featured as the sponsored top option for billpay.They are a 3rd party non affiliated billpay service that charges outrageous fees.This company is being investigated by the *** for "lost payments".Watch out!

    doxo Inc

    Date: 01/21/2025

    Hello MJ,

    To begin utilizing services, users are required to create a doxo account. During this process, individuals will need to respond to a series of questions, including the payment amount, the designated account for the **********************, preferred payment method, any applicable convenience fees, and the desired date for the payment to reach the selected provider. It's important to note that all this information is provided by the user.

    Throughout the ********************** and account setup, ********************** emphasizes its third-party status by providing the attached disclaimer: "doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by" your selected provider.  

    Based on the information provided to BBB, we could not locate an account or payment in our records. Additionally, it appears you have not yet reached out to our Customer Support team for assistance with your bill payment. The BBB is not the forum to assist you with this issue. For further help, you can contact doxo's Customer Support team through our online chat at ******************************************* or by calling **************.

    Best regards,
    doxo Customer Support


  • Review fromDavid F

    Date: 01/05/2025

    5 stars
    It's easy-to-use that's it that's all and I would recommend others to use it as well.

    doxo Inc

    Date: 01/09/2025

    Hello *****,

    Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service! 

    Thank you for choosing doxo,
    doxo Customer Support

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