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Business Profile

Coffee Brewing

Baratza LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee Brewing.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAnnie P

    Date: 02/06/2024

    1 star
    I was gifted a Baratza ************* grinder that stopped working after a month due to clogging as a result of a manufacturing defect (missing a paddlewheel). I determined with a Baratza Support representative this was the cause of my grinder not working, and asked for a warranty swap. They replaced the unit but not before another rep chimed into the email chain and suggested that my paddlewheel had broken due to overuse (when there was no paddlewheel to begin with) and that theyd have to **** the rules to replace the defective one I had. They ended up sending a new one, but the one they sent was missing a gasket. Disappointed after hearing such great things about this company

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