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Business Profile

RV Services

ViaRv LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ViaRv LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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ViaRv LLC has 3 locations, listed below.

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    • ViaRv LLC

      13010 NE 20th St Bellevue, WA 98005-2034

    • ViaRv LLC

      13010 NE 20th St Bellevue, WA 98005

    • ViaRv LLC

      PO Box 449 Mercer Island, WA 98040

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Becky S

      Date: 06/25/2025

      On August 12, 2024, I contacted Via RV and requested a quote to replace an oil pump. At which time, they advised that they did not have the correct tools. On April 14, 2025, I followed up with Via RV to see if they would now be able to replace my oil pump. On April 30, 2025, I have my Motorhome towed into Via RV to replace the Oil Pump. Per ***** at Via RV, after a diagnoses of my motorhome, ***** advised that it did not need an oil pump and there was just an electrical issue, which he stated he fixed. We drove home approximately 2 miles and all was fine. On May 24, my husband attempted to go out of town and while on the freeway, the same thing happened the motorhome lost all oil pressure and the engine stopped. Due to this being a holiday weekend, on May 27, 2025, I reached out to ***** at Via RV to advise what happened and we scheduled a mobile mechanic service to come out on 6/13. ***** states that the charge for the mobile mechanic would be $150.00 unless it fell under the 90-day warranty. Unfortunately, Via RV missed this appointment, with no notice to me and after I reached out to them, they scheduled a mechanic to come out on 6/14. After the mechanic did a diagnosis of our motorhome, he advised that the engine seized, the mechanic contacted ***** and told us that he would reach out to us on Monday 6/16. Furthermore, it must have fallen under the 90-day warranty as they did not charge me for the appointment. After not hearing from ***** on 6/16, I followed up via text asking for an update. ***** responded on 6/17 advising I needed to check with other shops as they fix "starting issues" not anything to do with the oil issues that the ** was having. I have my receipt from 4/30 which stating they did replace the oil pump but text messages advising that oil pump did not need to be replaced and it was just an electrical issue and they were unable/unwilling to help.

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