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Business Profile

Patent Agents

Patent & Trademark Resource Center, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Patent Agents.

This business has 1 alert

Complaints

This profile includes complaints for Patent & Trademark Resource Center, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Patent & Trademark Resource Center, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 19 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/23/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I noted that this provider attempted to mail me documentation on 4/21//25. Unfortunately my mail was stolen that day and I just learned this is a fraud scheme. Please remove all contact information from your database immediately. I will also file additional complaints with state and federal agencies.

    • Initial Complaint

      Date:04/23/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received the attached letter stating "Pending Trademark Cancellation" when this is in fact false. Our Trademark was registered in 2022 and good for 10 years. This was an attempt to extract $1170 to renew with ************** and a total scam. They should not send out false and misldeading letters like this. A quick search found a pattern of complaints with BBB yet they continue to send out the same letters in previous complaints.

    • Initial Complaint

      Date:03/27/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a trademark that I purchased in 2022, and I got a letter from Patent & Trademark Office stating I needed to renew my trademark by March 8th, 2025. The amount was for $1720. This is false. They are pure scammers and when I contacted the actual office where I filed for my trademark, they said I will not need to renew until 2027. This is criminal behavior and they should be charged for this fraud.

    • Initial Complaint

      Date:01/22/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We received a letter asking us to renew trademark. It said our trademark is about to expire.

    • Initial Complaint

      Date:10/29/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter stating that my husband's trademark was going to expire and needed to be renewed. I sent in payment along with a certified receipt to verify as we did not want to lose the trademark. Once my attorney went on line to verify things had been transferred over that is when I was alerted this was not a true request but a false letter.

    • Initial Complaint

      Date:10/24/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Scam to collect fees for trademark filings that are not up for renewal yet

    • Initial Complaint

      Date:10/23/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a letter stating our patent would be expired unless we paid them thousands of dollars. I checked in the patent with the US government and its fine. This company is using fear tactics and pretending to be affiliated with the US government.

    • Initial Complaint

      Date:10/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We received a fraudulent solicitation for renewal when we are not due to renew until 2027 which we found out later from our attorney. The way the letter sent was worded was that we were going to have our trademark cancelled if we did not pay. Very dishonest. We are looking for a full refund as this amount of money was not even due. We realized it when they sent another solicitation for another trademark we have and i sent it to our attorney for review. She said this is a scam do not pay it which lead to looking up this one that was paid in June.

    • Initial Complaint

      Date:07/26/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Intention to trick me into "renewing" my trademark by paying them a few thousand dollars. Threatening to cancel my trademark. Pretending to be affiliated with a government entity.

    • Initial Complaint

      Date:04/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Very deceptive mail sent regarding Trademark Cancellation.

    Patent & Trademark Resource Center, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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