Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Top Performance Automotive, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDaniel W

    Date: 06/18/2024

    1 star
    THEY BANNED ME for any future business, because of the ****** Maps review below! They could have handled this much differently such as by asking me to change to delete or change the review without compromising their integrity.I was very nice in person when I came in so banning solely because of my text review is very odd.Instead, after booking an appointment and coming in, then they tell me I'm banned for life. It's really not the best business practice please grow up :: this was the original review: They performed an alignment on my ***** Volt. The staff are very personable and friendly and seemingly competent. However, the upsell..My brake fluid is brown and should be changed? That is not how you test the brake fluid, the proper procedure is to use a test strip. The fluid is less than 2 years old. You recommend every 2 years but GM in the owner's manuals says every 150K miles. 1 is way too frequent, the other too infrequent. 5 years is a safe bet since there is a lot of rain here.Don't upsell without proper reason. and 2 grand to change my 4 struts is stealership pay. I'll go to ****** Garage.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.