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Business Profile

Spa

House Call Doctors of Pacific Northwest LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for House Call Doctors of Pacific Northwest LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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House Call Doctors of Pacific Northwest LLC has 3 locations, listed below.

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    • House Call Doctors of Pacific Northwest LLC

      7024 EVERGREEN WAY, SUITE A Everett, WA 98203

    • House Call Doctors of Pacific Northwest LLC

      10224 Airport Way, Suite A Clearview, WA 98296

    • House Call Doctors of Pacific Northwest LLC

      2295 South Hiawassee Road, Suite 201 Orlando, FL 32835

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/15/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had seen dr ***************************** for the las year and a half at house call dr. I recently quot going because I am required to pay a copay up front and then continually get bills for my visits. I can't seem to get a printout of all of my co-pays showing I have paid for my visits. Billing is extremely far behind and I continue to get my balances due for visits. I believe my co-pays are not getting applied. I was also told I would be billed twice for one visit because I would be seeing the Dr for 2 different things which is when I quit seeing the Dr. I believe I should be getting money back for over payment and not continuing to pay. I have not requested a list of payments from my credit and debit card because it is impossible to get anywhere with there billing I have several items for resolution below but can only pick one. I would like a detailed statement showing all charges and what they are for all co-pays shown and all payments and then a refund if I have over paid and to get my balance at zero and never have ro have contact with this company again

    House Call Doctors of Pacific Northwest LLC is NOT a BBB Accredited Business.

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