We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health Care Referral

Consumer Direct Care Network Washington LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Care Referral.

Reviews

This profile includes reviews for Consumer Direct Care Network Washington LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Consumer Direct Care Network Washington LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.57

    Average of 14 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Lisa F

      Date: 12/31/2024

      I would select Zero stars if that was an option. The issues Im dealing with are the same as the other reviews and complaints Ive read.

    • Ha L

      Date: 09/26/2024

      thankyou MS *** DIEM LE for your support on the phone and make my days. She is friendly and kinds.

    • Varine T

      Date: 08/15/2024

      CDWA is a very rude company as they avoid to resolve the obvious. My sister is the Legal Guardian of the client whom is another sister making her a live-in manager due to our mom passing, so she moved the client into her home and them representatives will not acknowledge it. Even face to face they will not exempt the live-in and even after showing them the law. CDWA in my opinion breached their multi-million dallor contract with DSHS.PRAYING FOR JUSTICE TO BE SERVED.

    • Shuhui Z

      Date: 04/18/2024

      Terrible customer service. I always call and left the messages , no one response at all. Hard to call for help.

    • Carla S

      Date: 04/03/2024

      I've been wkg for **** for 3 years now. I finally have a Decent Case coord!!! Her name is ********************************* and she is Aweome!! She returns calls and emails in a very timely manner. ***** is on the back and very helpful, competent and a nice person to work with in general. Thank you *****!! I appreciate you!

    • Edward A

      Date: 01/23/2024

      They take almost half of the money that DSHS pays. That is fraudulent. I was led to believe that the pay was over $35 and hour. I get $20!! That is one fat government contract.Also, they tell me that the **** mandatory training doesn't exist. So I have to take 12 hours of CE a year without compensation. They are unresponsive. You can't call them and emails are often not responded to.Is there an alternative to working through ****?Investigate!!negative 5 stars.

    • patty k

      Date: 12/01/2023

      They should not have the contract everything is online. I am told I have paperwork that needs done but then I cany find it or it is hard to navigate the program it is very confusing my new client has been waiting for 7 weeks for me to be done with the hiring steps and is done waiting so now I am going to be without a job and it's this company's fault they should have to pay for all the time I put in completing their steps me or something this is downright neglect on their part.I am not sure who to contact about this, but someone needs to investigate them. I know aim not the only one that has had trouble with them.

    • Karl J

      Date: 09/25/2023

      This company needs to be investigated. They are stealing money from workers because of their policies.

    • Pamela W

      Date: 08/17/2023

      I have been a caregiver in the state of Washington since 2015. When I switched clients recently, Consumer Direct tried to tell me that I needed to do my basic 70 hours of training. It took two and a half weeks to get the issue resolved, but still can't clock in and out in the app for the new client yet. I don't recommend working for this company.

    • No T

      Date: 08/17/2023

      Horrible company. They do not care about the safety of their clients and only about the money the clients bring in. They will leave a client at risk and take their time to do the least. Horrible personal communications. I can't say anything nice about this company. They treat their caregivers like c*** It is a complete joke.

    Consumer Direct Care Network Washington LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.