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Business Profile

Hats

Cat in the Hat LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • DAVID P

    Date: 10/08/2023

    Im not sure how this company stays in business. I placed an order for one T-shirt on September 05. After a couple weeks of not hearing from the company, I emailed them asking for tracking and shipping information. They replied pretty quickly, stating there were some issues in processing and shipping the order. They assured me the item would be shipped soon, and I would receive tracking information. Another week goes by and nothing. I emailed them again to which they replied the item is in the final stages of shipping and soon I would be given tracking information. Again I never received any shipping or tracking information. I emailed them again. The reply? They cant find the tracking information and will have to get in touch with ***** At that point it was well over a month after purchasing the item. I informed them if they cant provide me with tracking information by the end of day, I want my order canceled and my money refunded. If they didnt respond, I would be disputing the charge with my financial institution. I never heard back.

Cat in the Hat LLC is NOT a BBB Accredited Business.

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