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Business Profile

Online Retailer

Next Level Goods LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Next Level Goods LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Next Level Goods LLC has 2 locations, listed below.

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    Customer Review Ratings

    2.55

    Average of 121 Customer Reviews

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    Review Details

    • Carolyn C

      Date: 10/09/2023

      Totally lied about shipping...after writing 2 emails customer service sends a generic "we're doing our best response " obviously didn't even read my email as I asked for a ship date and tracking number. Still haven't received my order a month later and never heard back from them. Just got notification that the order shipped today.

    • George B

      Date: 10/05/2023

      Took over a month to get a shirt and a sticker. No notification emails. Order finally arrived over a month later. Then I realized the ***** shirt was discounted to ****. Order elsewhere. Canned BS replies from customer service. F minus on this business.

    • Chad B

      Date: 10/03/2023

      Never received merchandise ordered. **************** responded but could not provide tracking information nor confirm a shipping date.

    • Francisco V

      Date: 10/02/2023

      Business took forever to ship one shirt and sticker. They shipped a month after I ordered and this was after i sent numerous emails and demanded a refund. Then they magically shipped it.

    • Scott G

      Date: 09/30/2023

      ordered my two tee shirts and sticker one month ago. i have asked for refund for the last two weeks. they keep sending me the same responses. this company is horrible. they need to be shut down

    • Dawn H

      Date: 09/29/2023

      I would give zero if I could. When I did not get my tracking number in a few days I tried to contact them to ask. The phone number they have does not get answered by a person but gives a message to text them. I tried contacting by email and text and they would not reply. I finally had to send 3 or 4 messages telling them I would turn them in to ******** and Attorney General and BBB. FINALLY I get a general message saying they would send in a day or two. Waited and again no tracking number again. Sent another message about how I was going to handle it and after a couple more finally got a tracking message. It is my opinion that this company has the absolute worst customer service I have experienced. At one point I even put in that I was not sure they were even a real business. Personally, I will never buy from them. FUNNY THING IS THAT AFYER I FINALLY GOT IT THEY SENT ME AN EMAIL ASKING ME TO LEAVE A REVIEW ABOUT MY PISITIVE EXPERIENCE. HA HA. I HAD NO POSITIVE EXPERIEN E SO I LEFT AN HONEST REVIEW

    • Patty B

      Date: 09/27/2023

      Ordered shirt over month ago n havent received. Keep getting letters putting me off. Totally disgusted.Want my Money back.

    • Thomas O

      Date: 09/25/2023

      Recieved only one of two items ordered ! Took over three weeks to arrive.waiting for second item.

    • Adam D

      Date: 09/23/2023

      Ordered 2 shirts and never received them. Contacted customer service and still have nothing to show for ??

    • James M

      Date: 09/23/2023

      Just great good products service and everything and three words.

    Next Level Goods LLC is NOT a BBB Accredited Business.

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