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Business Profile

Boat Dealers

Seattle Water Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • David W

    Date: 06/22/2024

    Stay Clear of Seattle Water Sports. I purchased a new Robalo boat with a 150 hp ****** engine. On my first voyage - the engine overheated within the first 15 minutes and seized up. SWS picked up the boat from by house ( $180 charge) diagnosed and claims i ran the engine out of the water. The engine had 3 hours of run time prior to my ownership. They denied warranty and made me file and insurance claim. I did and they covered the replacement. I decided not to want to have them work on the motor as I have not trust in the Service manager ***** and the owner *****************. I had 3 rivers go to pick the boat up on 06/21 and they said that i owed $3500. They charge me $1200 for having the boat at their shop for 45 days, I was provided no estimate - i had told them i wanted a new motor and no repairs. I had to pay the $3500.00 and sign a note saying i would not dispute the charges in order for the boat to be released. This is the most unethical boat dealer once can deal with. In closing the owner ***************** said over the phone to me " you are the worst customer we have had" after i had spent over $65,000.00 with them. The also took my trade, gave me $3000.00 and listed the boat for $10,000.00 .

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