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Customer Review Ratings
Average of 38 Customer Reviews
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Review fromMatt T
Date: 04/30/2025
5 starsMatt T
Date: 04/30/2025
***** was a huge help. Great communication and follow-up. Positive experience and I appreciate her help.
Invigor Medical, LLC
Date: 05/01/2025
Thanks for the great feedback! We're glad to hear you had a positive experience and that everything went smoothly for you. Let us know if there's anything else we can do.Review fromShelby B
Date: 03/21/2025
5 starsAfter a few years with Invigor, I am invested. Any questions I’ve had have been answered from the very beginning. I’ve had no delivery issues. I’ve dealt with different staff members they have all provided me with GREAT customer service although I have to say Brooklyn is Fantastic!! She is my go to and has been since early on. Any questions I’ve had she has responded with answers. Always responds expeditiously . This kind of Customer service is rarely seen anymore ( I have been a customer service Manager for more than 40 years it’s rare that I see this caliber of service. Great work Invigor and Brooklyn ??Review fromT. S.
Date: 03/17/2025
5 starsT. S.
Date: 03/17/2025
***** was amazing to work with and made the process easy. Very professional and authentic, even through text. 10/10Invigor Medical, LLC
Date: 03/21/2025
Thank you for the great review! Were so glad to hear ***** made your experience with Invigor Medical smooth and professional. Our goal is to make high-quality care feel approachable and personalized, and its great to know that came through in your interactions. We appreciate you being part of the Invigor community!T. S.
Date: 06/09/2025
You were great, but you didn't follow through with your promise to honor my original coupon. ??Review fromDrew S
Date: 03/06/2025
5 starsI am a new customer of **********************. I recently called in and spoke to ****** I had a lot of questions. I can honestly tell you, *****s professionalism and ability to answer all my questions was fantastic. I was beyond impressed. As a matter of fact, I texted my best friend, and he contacted ***** and is now a new customer. Thank you, ****** This is what great customer service is all about.Review fromJonathan B
Date: 03/04/2025
5 starsJonathan B
Date: 03/04/2025
Suzi was extremely helpful. She was polite and well-prepared to answer all of my questions about the medicine I was considering, its benefits and the price advantage of a three-month subscription. **** also helped update my patient profile. All this was done patiently and professionally. **** is the face of excellent customer support and service. ********************** is smart to have her out front in a customer-support role.Invigor Medical, LLC
Date: 03/05/2025
Thank you for your feedback! We're glad to hear you had a positive experience and that our team provided the support and information you needed. We always strive to offer professional, patient-focused service, and its great to know that came through. If you ever have more questions or need assistance, were here to help!Review fromCindy p
Date: 02/24/2025
5 starsCindy p
Date: 02/24/2025
**** has gone above and beyond in helping me. She is always attentive and answers all my questions. It feels like she really cares about my medical needs. Seriously, **** is the best medical professional I have ever had. I can feel the sincerity and warmth every time I talk to her. **** never rushes me and she explains things so well. God Bless her. Everyone should have this positive experience like I have.Invigor Medical, LLC
Date: 02/28/2025
Thank you so much for your kind words! We're thrilled to hear that **** has made such a positive impact on your experience. She truly cares about her patients, and your feedback means the world to us. We'll be sure to share your appreciation with her. Wishing you the best on your health journey!Review fromTrudy N
Date: 01/31/2025
5 starsTrudy N
Date: 01/31/2025
***** was super helpful when I placed my order today. She explained everything to me and was very knowledgeable on the product and uses etc. All of my questions were answered and her follow up has been above and beyond what I was expecting. ***** is exceptional at her job and walking you thru the steps.Invigor Medical, LLC
Date: 02/03/2025
Thank you for your wonderful feedback! We're so glad to hear that ***** provided such a great experience and made the process seamless for you. Well be sure to share your kind words with her! If you ever have any more questions, were always here to help.Review fromPK P
Date: 01/16/2025
5 starsPK P
Date: 01/16/2025
**** was great! So easy to work with, and took care of my request quickly.Invigor Medical, LLC
Date: 01/18/2025
Thank you for your kind words! We're thrilled to hear that **** provided you with excellent service and made the process seamless.Review fromPhilip P
Date: 01/14/2025
5 starsPhilip P
Date: 01/14/2025
Quick and friendly service. They have a wide range of quality products. Brooklyn helped me process my order discreetly and expediently.Invigor Medical, LLC
Date: 01/16/2025
Thank you for your kind words! We're thrilled to hear that you found our service quick and friendly, and that Brooklyn was able to assist you so efficiently. Providing quality products and a discreet, seamless experience is always our goal. If you ever need anything else, don't hesitate to reach outwere here to help!Review fromJessica D
Date: 12/10/2024
1 starMy mom and I both placed an order November 19th, 2024. My mom received just her injection supplies shortly after but no medication was in the package. I have not received anything. 3 weeks later still nothing, still saying its at pharmacy. I reached out about my moms order and for an update on mine. I was told to file a claim w *** to potentially get a replacement for her. I did that and *** said since it was a pharmacy issue not sending everything they need to file the claim. I reached out again to them and they just continued to tell me she needs to file a claim with no additional help or assistance with her order. I still could not get an answer on status of my order. I started looking up reviews on ******* and there are many other similar complaints. Im very disappointed, and wished the support team could have resolved this for me and I didnt have to take these steps of filing complaints, negative reviews and trying to get my money back.
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