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Business Profile

Mold Removal

Lifespan Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mold Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The work began on July 23 July and finished the afternoon of July 24th.We paid the company $10,000 on July 24th.The company evaluated our home for mold on July 19th or 20th.We were gone from the house from 10:00 am on July 23 until 10:00am July24 because of the fumigation of the house. The company was paid in cash the afternoon of the 24th of July.On the 26th or 27th we realized we had no paperwork for the work done. Contacted Art to get us papers. He sent copies but no signature.We had our son look at the work that was done and he didnt believe anything had been done and there was no sign of mold being present. We will have a professional check the air for mold. We dont believe there was any mold.

Lifespan Systems, Inc. is NOT a BBB Accredited Business.

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