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Business Profile

Used Car Dealers

Autotrack

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

This profile includes reviews for Autotrack's headquarters and its corporate-owned locations. To view all corporate locations, see

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Autotrack has 2 locations, listed below.

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    • Autotrack

      null Mount Vernon, WA 98273-5403

    • Autotrack

      1200 W Division St Mount Vernon, WA 98273-3232

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Al K

      Date: 04/21/2023

      I typically stay far away from Used Car Dealers but Autotrack in Mt. ****** has a Range Rover I was interested in. So I used their "Contact Us" form to ask for some more info to be e-mailed to me. I received a canned e-mail that said they would get back to me but if I had questions, to call. Then I get a one line message from "***" to give them my phone number so they can text me the info. But Its a PIA on my Flip Phone so I responded "Please just e-mail it". No response.So I called the number on the e-mail and got a recording that I was going to be recorded, then two rings, then disconnected. I tried again and the same thing.So I called the number on the website and got ***** who explained that a) *** was at the other shop and does not e-mail, and 2) They are having trouble with some middleman "contact manager" provider. He was nice and offered to go out and look at the car and try to e-mail me some info.Then "****" calls me and asks what I'd like to know. I explained that I had asked questions on the "Contact us" form but because you get no record of it - I could not remember exactly what I had asked - also having inquired about other cars at other dealerships. So I'd like it e-mailed when they get their e-mail fixed. **** lit up, told me to stop wasting his time, called me a jackass and told me to F**k-off and hung up on me. Nice impression. Proceed at your own risk - **** demonstrated the character and psychological balance of a small soap dish.

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