Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Craft Supplies

Colorful Impressions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Craft Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLauren C

    Date: 08/21/2023

    1 star

    Lauren C

    Date: 08/21/2023

    They charged my credit card for an order and never shipped. I reached out several times via email, voicemail and text and no response. I had to finally put a stop payment on my credit card to get my money back.

    Colorful Impressions, LLC

    Date: 08/22/2023

    We have messaged the buyer the products they ordered were on backorder. Their order is in the process of being shipped this week. They have not told us not to ship. And we do not have a chargeback as of today. 
  • Review fromTammy R

    Date: 08/13/2023

    1 star

    Tammy R

    Date: 08/13/2023

    Ordered a quilt two weeks ago and nothing has been done with the order. Emailed, sent text and left a message with absolutely no response. I have filed a complaint with PayPal. The only reason it gets one star is because you have to give it something to post.

    Colorful Impressions, LLC

    Date: 08/21/2023

    We responded to your emails. Please check your spam folder. The Quilt was on backorder but is not is packing and will be shipping out this week. Thank you for your patience and understanding.
  • Review fromKim C

    Date: 05/20/2023

    1 star

    Kim C

    Date: 05/20/2023

    I ordered three tins of Spectrum Noir ColourBlend pencils from Colorful Impressions back in March of 2022. Never received them. They are a sham. Sent them e-mails and tried reaching by phone. Two or three times they apologized and stated that they would get the order out the next week. Of course, they never did. What a joke! Sham companydo NOT order anything from this company. In order to leave this review, I have to give a star. I will give the one star ONLY because I want other interested customers to see how bad of a business they are.

    Colorful Impressions, LLC

    Date: 08/21/2023

    We are sorry your order was not completed. **************** had your information and will be sending a refund asap. We apologize for the inconvenience.
  • Review fromKristin P.

    Date: 08/31/2022

    1 star
    Super unimpressed. I ordered a Sizzix Switch back in January, 2022. It is now the end of August 2022. No machine yet. I reached out on 8/19 and was told I would have my refund processed on 8/22/2022. Still no refund. I have reached out again and have not yet heard back. I understand this machine is difficult to get and they were oversold. That is not Colorful Impressions fault. What is the fault is how they have handled their response. I suspect at this point, they have just taken my $300 + dollars. If I don't hear back in a few days, I will raise the issue with my bank. But yes, I agree with others...seems, at the very least, like a very poorly run business. But I feel it is more likely just a sham.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.