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Business Profile

Gymnasium

Planet Fitness

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Erica N

    Date: 01/10/2025

    I signed up in 2021 I was scammed it was supposed to be a month to month and then I was charged 40$ and told I was a member now it was supposed to be 10$ it ended up being 25. I left this part of ********** and wasn't aware I had to go into the place where I signed up first to close the account in was gone for months and when I came back I told them I hadn't used the service and I'm not gonna pay for something I didn't use. they told me now I owe 300 plus $ and I cant close the account and they take money from me every month and I cant use the gym and the money doesn't go towards the money they say I owe. I had no way to get in to the office and they would not let me cancel it over the phone. I went in to the Puyallup office and the workers there are the most RUDEST people I have ever known of in my life I cant believe they cant treat people the way they did me and not get fired . I don't know what to do I cant go in there again I'll go to jail because I wont be able to control myself. please someone tell me what to do this cant be legal.

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