We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sporting Goods Retail

Sportsman's Warehouse Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

This profile includes reviews for Sportsman's Warehouse Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sportsman's Warehouse Inc has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Don S

      Date: 08/01/2024

      Sportsmans Wharehouse are liar's changing a price on a gun from $1,479.99 to $1,849.99 I verified the lower price from customer service.

    • Illia L

      Date: 11/15/2023

      Dear Better Business Bureau,I am writing to file a formal complaint against Sportsman's Warehouse for a recent purchase that was both misleading and unsatisfactory. On 11/10/23, I bought a pistol from Sportsman's Warehouse, which was advertised to come with a ROMEO1 PRO Optic. However, to my disappointment, the delivered product included a ROMEOZero PRO Optic instead. This substitution not only misrepresented the product but also significantly affected its functionality and value.Furthermore, upon taking the pistol to my local *********************** shooting range for setup, a technician examined the ROMEOZero PRO Optic and informed me that it was broken and not adjustable. This professional assessment confirmed that the optic is practically unusable. Despite multiple attempts to contact Sportsman's Warehouse to address and resolve this issue, my concerns have either been ignored or inadequately addressed.This experience has not only caused me inconvenience but also financial loss, as the product delivered does not meet the standards and specifications advertised. I am seeking a resolution in the form of either a proper replacement with the advertised ROMEO1 PRO Optic or a full refund for the defective and wrongly advertised product.I appreciate your assistance in resolving this matter and hope to prevent future customers from similar misleading and unsatisfactory experiences.Sincerely,

    • Jason G

      Date: 09/15/2023

      Purchased a shotgun online. Went to pick it up and was told I had to wait up to 14 days. They would call me when ready. No problem. Called back 14 days and was told they hadnt heard back. Same thing for day 16, and 18. Finally, on day 20 I call and they say its ready and HAD been ready for a while. I go to pick it up and the Manager is in the back for ***** minutes. He comes back out front and states that the gun isnt ready. I told him I called earlier that day and was told it was ready. He treated me like I was a liar. I asked for my money back as they had already charged me for a gun I didnt even have. The manager went back for another ***** minutes and *************** the *** clearance code he needed. The problem is that this type of disorganization from retailers is what gets guns into the hands of the wrong people. I am 20 years active duty so there shouldnt have even been a wait to pick a shot gun up. Will not recommend or shop here again.

    • Matt G

      Date: 04/05/2023

      I ordered a FoxPro X24 With Remote Digital Game Call. It arrived in a poorly packaged box. When I opened the box, there was internal damage to the product box and its contents. When I added batteries to the remote, the remote was damaged. It appears that someone else purchased it, sent it back, Sportsman's Warehouse repackaged it, and sent it to me. I called several times and spoke with several customer service reps. I even asked to speak with a supervisor, but none was available. They wanted photos for proof of the damage. They escalated it to the department that handles damaged merchandise, and the last representative I spoke with said she would send an RMA to return it. I waited for an hour, and it never came. I finally took it to a local Sportsman's Warehouse store and received the return credit. This is unacceptable for a company as well known as Sportsman's Warehouse, and I will never place an order online with them again.

    Sportsman's Warehouse Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.