Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Grocery Store

WinCo Foods, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

This profile includes reviews for WinCo Foods, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WinCo Foods, Inc. has 48 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.52/5 stars

    Average of 29 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCeleste R

      Date: 08/10/2024

      5 stars
      WinCo has a lot of great components. The store isn't always pristine because it's like a warehouse, but I've never seen it dirty. The employees are okay so far, not ******** * was there this morning and she was very pleasant. People MISS her kind of cheery attitude since the pandemic. And it was early morning! Great pay owner! More need to be like her.
    • Review fromCinda G

      Date: 08/09/2024

      1 star
      I will never go to the WinCo on 1950 *********************************************************** store number 0015 and to be honest I probably won't be coming back to any WinCo after this I should have went to ********************* or ******* like I normally do but with prices being so high I thought I would go here and try them to get more for my money but that was a mistake it was a little busy but not too busy I went to check on ***************** 6 put all my stuff up there was a heavy set white male cashier there was a woman in head of us with a lot of groceries so she had it doing I had two cases of squirt and a case of root beer on the bottom of my car he was talking with the lady that was in front of us just kept talking so I told my daughter to push the cart to the other end and I was going to let the gentleman know I had this the three cases of pop on the bottom the lady in front of us who mind you is white as well had eggs and water on the bottom of her cart which she did not tell him because I was there the whole time when they agree he says Hi how are you been they were just chatting away and she pushed it up over there and was bagging up her stuff they were just talking lady came and told him he was going on break and ****** would be taking over before I could even tell anybody cuz I was about to tell them hey I have two cases of squirt and a case of rooting under there the heavy set gentleman told ****** are you logged in the heavy set white guy made it a point to go around and scan my soda because he said my kind my people always try to steal the soda like that okay first of all I don't know what you meant by that because we're Hispanic native American but I was telling the gentleman ****** yes I have two things of soda and a root beer nobody gave me the chance to even say anything I was almost walked out I could understand if you had scanned all of my stuff and I hadn't said anything to you but but he said I'm making sure you're not stealing customer service was closed I spent ******
    • Review fromDouglas S

      Date: 07/14/2024

      3 stars
      Well.i always said this store Is different until now, they change the best thing the store had to offer! And that was the hands on face to face seafood and deli counter that's what many shoppers I talked to over the year's love but now its just like any other store well looks like I'm going back to stater brothers . They still offer that there
    • Review fromKismet V

      Date: 07/14/2024

      1 star
      Winco store #** in ****************** has many issues. Employees that are rude, condescending, and do not follow any policies that retail/ grocery stores should be following for the health and safety of customers. Moldy produce, rotting fruits and veggies, horrible smells coming from the deli and seafood areas, deli food that tastes like that smell, unsanitary practices and conditions within the store, and many more. I believe a health inspection is warranted due to the conditions that can be found. That place is dirty and smells bad. Bathrooms smells like old, stale urine and dirty diapers. **************** is nonexistent and mangers (leads and upper management both) are rude and will not listen to anything that is said to them. This place needs to be shut down and cleaned up before someone gets sick and dies from the contaminated food.
    • Review fromKrystal R.

      Date: 05/30/2024

      1 star
      1st time at this store. Everything was fine at 1st At check out time we had the worst encounter with *** the cashier - heavy set and has some Pokmon tattoos. This person began insulting me in a low voice because we forgot to label some of the items we had gotten like one of the olive oils and some gummy bears. He grabbed the items and stormed off to personally label the items- he did this a series of 2 or 3x 5 min intervals mind you (Had he said that, we would of gladly ran back and put the labels) - again began to mumble things under his breathe after he came back and I apologized even after I heard him insulting me. When it came time to pay he was so upset because I accidentally tried to tap my card instead of inserting and Again he began cussing repeatedly and thats when I asked are you ok,? Im really sorry youre having a bad day. He said Im tired of you customers not labeling anything and me having to do it- Im just so tired of you customers- you dont even know how to do anything right my partner stepped in and asked if there was problem ? he told him yeah what are you gonna do about it and proceeded to try to get my partner to fight him And he just kept going and going about how dumb I was for not knowing how to do anything! And that he didnt have respect women after my fianc told him to please have some respect. We paid a good amount of $ for our groceries and are shocked by winco foods employees behavior. maybe thats a normal occurrence at ***** with *** as far as violence (according to the lead) but Im not used to being treated like that nor having someone trying to fight my partner at the grocery line I finally asked another cashier to help us because we werent getting anywhere and management never came. Worst part is I had my 10 year old son witness this! Lead clerk ********* came and helped out and apologized and said that it was odd that he made it a point to go to personally label them when all items are in the system.
    • Review fromRachel V

      Date: 05/16/2024

      1 star
      Sorry To Say Winco Does Not StandSorry To Say Winco Does Not Stand Behind Their Employees After Years Of Giving To Them Night Day and On Call Our Life's . Training New employees Traveling Out of State For Them On A Drop of a Dime when They Say .They Decided To Terminate An Employee Protecting Stores Product Baby Formula. As you all know it was rampant at Winco . Instead of doing what was right reporting Both parents of the child used in the the theft To CPS . They Had Done It In Other Stores and Got Away, But This Store Due To Employees Diligence Keen Eye Caught Them and Winco Decided to Terminate This Employee while he got hurt physically in the process of the Stop And Went As Far As To Not Report it To Concentra Sly... Family Owned - Who's ? .As He he Tried To Fight it Went For Review YOU Employees Held On To The wrongful termination decision .So It Will Come Back To You All When They Turn Their Backs on you. They Dont **** About Employees Believe Me . No Honor None ....I Know That They Are Truly Wrong... High Turn Over Ask Why? Oh I Know They Will Regret This Two Losses...Date of experience:April 15, 2024
    • Review fromKeven N

      Date: 05/11/2024

      1 star
      They have defective shopping carts once again. It is not possible to find a working shopping cart. They do not care about their customers because everyone is forced to push around defective carts. No matter what I say or do they refuse to repair their defective shopping carts.
    • Review fromArielle H

      Date: 05/04/2024

      1 star
      My wife and I (two women) were discriminated against while buying groceries. The cashier demanded to see my ID (we had alcohol) even though I was not purchasing anything. She kept saying it was a state law but I looked and that was not the case - only the person buying has too show ID. I was confused cause this has never happened to us before. I left to go get my ID and while I was gone she rang up a couple our age (man and a woman) who were also buying alcohol and did not ID either of them. The other couple commented to us and the cashier how messed up it was to be so obviously discriminatory. The cashier then commented that my wife and I didn't have the same last name so it was "clear we were married". Um, what!? So many people who are married don't take each other's last names. We talked to the manager who wasn't entirely helpful just said to make a complaint online. I understand if this is a "house rule" but don't say it's Oregon law or then not be consistent with everyone with your "house rule".
    • Review fromAnthony T

      Date: 01/17/2024

      2 stars
      Overall I like Winco. When buying there bulk steel cut oats or other grains check for bugs. Hard to see but they are there.
    • Review fromHolly H.

      Date: 12/31/2023

      1 star

      Holly H.

      Date: 12/31/2023

      Caught them in a classic bait and switch. Charged me **** for a box of cereal labeled as ****. After they confirmed the lower cost was correct for that product, they refused to honor the price. Check your reciepts. I'm sure this isn't the only bait and switch they pull.

      WinCo Foods, Inc.

      Date: 01/08/2024

      Please allow me to start by apologizing for your recent experience while shopping with us in *******. I would like to extend our thanks for taking the time to bring this to our attention We always want to know about things like this so that we may provide correction with hope to better our customers shopping experience. As am employee-owned team, we work diligently to provide excellent service and hope to rectify any situation where that level of service has been neglected. Please stop by the ******* Winco at your earliest convenience so we may honor the price of cereal that was not correct.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.