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Business Profile

Divorce Mediation Services

Divorce Without Court: Westside Collaborative Law PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Divorce Mediation Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jo P

    Date: 10/24/2024

    Jo P

    Date: 10/24/2024

    Poor customer service. We are now navigating how to get our divorce finalized ourselves.After raising our concerns, we were not given any form of resolution besides a refund for a filing fee.Overall, our experience with Divorce Without Court was extremely frustrating.

    Divorce Without Court: Westside Collaborative Law PLLC

    Date: 11/25/2024

    Ms. ****** - Our processes and directions were not followed. We warned that would cause delays if you didn't follow directions. 

    We do not control the court system. Our service is "Divorce Without Court."

    You can upload your own paperwork to the court system for FREE. We uploaded your paperwork for you as a FREE courtesy. Then you didn't follow our directions. Not following our directions caused the delay. It's in our handout, the website, and I go over it in every meeting. 

    We uploaded your paperwork once as a courtesy. When you didn't follow directions, we couldn't do anything more. We gave you back your filing fee. Now you will have to use the FREE court service to finish your paperwork.

    You then started badgering us all over social media asking for a refund of all the other fees for all the other non-court related work. 

    That's like someone asking for a refund of their entire wedding cost because someone coughed and ruined the vows!

    We do not owe you anything more than the filing fee. We could have continued to help you, for free, as a courtesy, if you had followed our processes. We can't help you for free when you don't follow our directions.

    Thank you, 

     

    **** Steen 

     

     

    Divorce Without Court: Westside Collaborative Law PLLC

    Date: 11/25/2024

    My wife and I wrote this together. Sorry I get a little defensive on her behalf. She works really hard. 

    Divorce Without Court: Westside Collaborative Law PLLC

    Date: 12/18/2024

    Our processes and directions were not followed. We warned that would cause delays if the client didn't follow directions. 
    We do not control the court system. Our service is "Divorce Without Court."
    Anyone can upload their own paperwork to the court system for FREE. We uploaded paperwork as a FREE courtesy. Then the client didn't follow our directions. Not following our directions caused the delay. It's in our handout, the website, and I go over it in every meeting. 
    We uploaded the paperwork once as a courtesy. When the client didn't follow directions, we couldn't do anything more. We gave the client back the filing fee. Now the client will have to use the FREE court service to finish your paperwork.
    The client then started badgering us all over social media asking for a refund of all the other fees for all the other non-court related work. 
    That's like someone asking for a refund of their entire wedding cost because someone coughed and ruined the vows!

    We are happy to go above and beyond when we can. If our directions are not followed, then we can't help someone for free. Continuing to provide free work after our directions have not been followed will just make it impossible for us to help everyone else.
    Thank you for understanding. 

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