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Business Profile

Educational Consultant

eNotes.com, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Consultant.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Reginald P

    Date: 03/06/2024

    I wouldn't have made it through 11th grade English without this site. By far the best website for literature, and there's an app for iPhone which has all the content. If you spend time studying this will save you time on ****** because they have everything for Literature. I can't recommend it for other subjects since I didn't use it for that.

  • Katherine M

    Date: 06/14/2023

    Enotes.com engages in legal but unethical business practices. They take a credit card for a "free trial" to access Cliff note style high school resources when kids are desperate, then scam their struggling families with a $14.99 monthly charge until mom finally figures out how to make it stop. In our case it took three months and $45 of wasted/stolen dollars before I could cancel it.My daughter signed up for this site in desperation late one night, frantically writing an assignment due the next day. Of all the websites she used, this was the only to require a credit card to read an article. She got a "free trial" to read it, and then was so sleep-deprived the next day she forgot all about it. That article cost us $45. I'm just glad I caught it before it escalated into hundreds of dollars.The first entry in Enote's FAQ says there are no refunds "if you forget to cancel," because they must get asked that by scores of angry and frustrated customers every day. We didn't cancel because my daughter couldn't remember the name of the website she briefly used. I discovered their name today when their monthly bill informed me that they had billed us another $14.99 for the next 30 days. My daughter literally never used their service again after that night, and making ** pay for July is ridiculous, since she is on summer vacation and not even in school.I'm a single mom on disability with Stage IV breast cancer. My SSI income is $1100 a month. Other families may be working two jobs and be too busy and not have the bandwidth to cancel, parents may not speak English or have the technical know-how to cancel, parents may suffer from disabilities and forgetfulness, illness, family tragedy, ADHD, a death in the family, job loss, the list goes on and on. Without being lured into the trap of a "free trial" with "easy cancellation," no family in the world would pay $180 a year for this occasional service. Enotes is preying on children, teenagers, and vulnerable families.

eNotes.com, Inc is NOT a BBB Accredited Business.

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