Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/22/2022

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business "AVVO Inc" has a website where Customers they go when they have legal problems to look for a good Attorney with good reviews! After I hired an attorney choosing this website Avvo.com, I realize that He was a very bad, unethical, unprofessional attorney that hurt my case tremendously. I tried to post a negative review five consecutive times and they were all rejected! I wanted to warn other Victims from his unethical behaviour but this site won't allow you to do that if the Attorney rejected the review! went and did search AVVO and found out that a lot of Victims/Customers were scammed by this business (AVVO). I believe that legally they should be liable for choosing a bad Attorney because of their misleading practice!

  Business Response

  Date: 10/06/2022

  At Avvo we want individuals to leave reviews for attorneys and we understand all feedback may not be positive and we encourage individuals to be honest about their legal experience and to provide as much context as possible.  We also expect consumers to ensure they abide by our Community Guidelines outlined here when using our sites:  https://www.avvo.com/support/community_guidelines. If you have any questions in regards to the guidelines and what you can and cannot post we will be more than happy to speak with you and assist.  Please contact us at ************** (option #3) or ***************************************.  

• Initial Complaint

  Date:08/23/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I submitted a review on my former lawyer to www.avvo.com. The Avvo website denied my review saying it contained "personal information". I told them it didn't. Then they said that my review wasn't specific (not true), that it didn't clearly indicate that I was an actual client (not true), that it was spiteful and not based on the facts (not true), that it contained unsupported accusations (not true - I even sent them my arbitration award).I understand Avvo takes down many negative reviews against lawyers.Here's my review. I would appreciate your help in making Avvo post it:"I hired *********************** to represent me in a child custody case and paid her $2,000 retainer. She didnt meet a single deadline. She unreasonably delayed the child support filing so I lost over a month of child support payments. She missed several calls with my witnesses that she scheduled. She missed calls with me. I had to call/email/follow up to get anything done.After so-called working on my case for almost two months all she managed to do was to file a child support petition - a simple form anyone can fill out in 10 min (it took days for her and her assistants to fill it out and I still had to correct mistakes after them).I asked her several times to return my retainer and let me go. She refused. Instead, she requested I pay her additional $4,622 so that she returns my file (it was her legal responsibility to return my documents, instead she chose to blackmail me).I filed for arbitration and I won. The arbitrator issued an award in my favor in the amount of $1,500. The award was binding on *******, but she failed to pay it. I had to go to court to get it confirmed so that I could start the enforcement procedure. ******* showed up in court more than an hour late and finally handed me the check. The fact that she lost a case regarding her own fees and was late to court for the hearing only confirms her incompetence."

• Initial Complaint

  Date:07/19/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  AVVO published inaccurate non-public information on my profile. I requested it be removed twice. It was later modified but not removed. The review is below: Mixed experience 2.0 stars Posted by OM June 26, 2021 *********************** is polite, knowledgeable, good communication, acts fast unless it is matter of distribution of the funds. In my case it took over one month (after the money was cleared by the ***********'s bank and check in my name was issued), numerous calls and emails before I received the settlement funds. The explanations were: accounting department is busy, the check in the mail, it will take up to five days to receive the mail, large overhead, I should have received the check already, etc. Few hundred of accrued interest were not paid and the invoice was altered accordingly. I wonder if he had any control over it and if **********'s "creative" accounting was ever reported. My case was handled by a junior associate, and I wish *********************** was more involved because at some point I was worried that approach of a less experienced associate would lead to countersuit. Luckily, it didn't. *********************** claims he can't afford to be fair to own clients because of large overhead. My case was addressed and settled in timely manner and I eventually received the settlement funds sans interest This review is from a person who hired this attorney.