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Business Profile

Appliance Sales

Fred's Appliances, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Reviews

This profile includes reviews for Fred's Appliances, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fred's Appliances, Inc. has 11 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 32 Customer Reviews

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    Review Details

    • Ashley T

      Date: 10/01/2022

      Update 10/1/22: we are now 17 months since our initial contact about damage. The June 2022 appointment was a waste. The ONE tech showed up with ONE cabinet and he shoved it in his van. It gouged the whole side from a s**** sticking out on a van shelf. He took it back and nothing got done. August 2022-Call from ****'s saying BOTH cabinets are in and install scheduled for 9/8. We finally received one undamaged cabinet to replace the damaged one on the dryer. When this appointment was set, they were "looking" at both cabinets and needed to find 2 techs. 9/8/22- we were shocked somebody actually showed. They had one cabinet. The repair guy realized they had 2 dryer cabinets and not one of each. They installed the one and he called the warehouse manager. I was given the option for waiting on the washer cabinet...again or getting a credit in place of that. I said credit. The manager was supposed to call us to get our info and where to send the credit. After several calls to them because , SURPRISE, we never heard from anybody. 9/30/22-My husband finally got in touch with a woman and she said they never agreed to the credit. OH! LOOK AT THAT! The washer cabinet showed up TODAY! What a crazy coincidence. We are now scheduled for 10/27/22. They will contact us day of for a time. It's now a running joke between my husband and I, taking bets on if they will actually show, call to cancel the day of or say our panel was damaged or wasn't actually ordered. We have now had 7 appointments set to have these fixed for them to cancel, deliver a damaged item or lose our item...again. For a thorough review, please read the ****** one. We will never buy from them again due to the pathetic service/repair department.

    • Vincent S

      Date: 09/27/2022

      On Father's day (June 14th 2022) our new GE Profile refridgerator started to have issues. The freezer stopped working along with the ice maker. Called ****'s where I paid over $4000 for this and they could not get a tech out u til July 15th. They said call GE directly because it is still under the original 1 year Warranty. GE sent someone from A & E appliance. He said it was a mother board and now the whole unit is no longer working. It took a month for the part. Aug 5th the new motherboard was installed. The next day it was still not working. Called ****'s and they sent out 2 techs the next week. They said the compressor was bad. They said the parts would be in byAug 30th. Every few weeks it gets pushed out longer and longer for the last part the inverter board. I have also been working directly with GE and they keep saying that the **************** person is still waiting to see if they will deem it unrepaiable and replace it. Not happy at all. Latest estimate now I got from GE is Nov 8th for the part.

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