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Business Profile

Moving Companies

Neighbors Relocation Services

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Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTom B

    Date: 09/16/2024

    1 star

    Tom B

    Date: 09/16/2024

    They a professional estimator tour house. He surveys every room and wall in the house and gives you a firm estimate for the number of boxes need to pack what he surveyed. Come packing day, guess what come packing day the professional estimator is WAY off. In our case he was 1/3 under. Sooo, we are told we owe another $4.1K. H*** why even estimate. They run it like a grocery store. Just show up at the check out and get handed a bill. If you choose Neighbors just beware.

    Neighbors Relocation Services

    Date: 09/18/2024

    To whom it may concern,

    The estimator did an onsite survey of *** ********* moving requirements and *** told our estimator that he would complete a portion of the packing.  Upon arrival our crew discovered that there were many boxes with items in them, but they required additional work to seal all of his boxes (which we did not charge him for).  *** also did not seem to have completed the amount of packing that he said he have completed in our written agreement.  We gave *** a revised estimate for the additional packing that was needed for an additional $2,000 based on a conservative estimate by our Operations staff.  When all was said and done, his bill was $1000.00 more than his original estimate.

    We are not aware of where he came up with an additional $4.1K.  This is inaccurate.

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