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Business Profile

Wood Product Sales

Crafthammer Design LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wood Product Sales.

Reviews

This profile includes reviews for Crafthammer Design LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Tim R

      Date: 12/18/2023

      We ran into the same issue as ****************** Everything sounds all great and good but he asked for a sizeable deposit, then could 5 months to build our countertops only to have them built incorrectly. He built another set and they leaked. He then refused to provide a refund.Do not use this guy.

    • Sabrina K

      Date: 04/13/2023

      Do not trust *********************, because it seems that he is simply using his website to scam people for money, as you can read in the numerous complaints on BBB.I found his website online, Googling for a local craftsperson to build us a custom table, and we were impressed by the pictures shown on his website.After enthusiastic texting, ***** visited our home to discuss details. He was very charismatic and even ****** his kid, which made him seem like a rad dad, with real family values. The Paypal address he uses has his wife's name and picture. For these reasons we trusted him, and thought that perhaps he just had a bad spell of negative reviews, but that perhaps he was now back on his game, and we were wooed by the though of supporting a local artist, ***************He requested a deposit of half of the total cost, so we paid him $2,000. He asked if we can pay his personal account, as friend. All red flags, but that's how charismatic he is. We thought that if we got scammed we could get our money back in small claims court.Long story short, after a year of endless excuses and texts (just like in all of the other BBB complaints) ***** never built our table and never returned our deposit. I am guessing that ***** has been taken to small claims court in the past, and that he knows that even if a small claims judgement is filed against him, there is no way to enforce that judgement without paying additional money to file a lien on his property.We even tried to write a long heart to heart email to ***** explaining how the money we gave him was gifted to us on our wedding from our families, and how we had hoped to have the table built for our one year anniversary, and tried to explain how his lack of communication made us feel anxious and stressed. ***** never bothered to explain himself or apologize for the grief he caused us.I am writing this complaint to hopefully prevent others from experiencing the same type of disappointment that we did.

    Crafthammer Design LLC is NOT a BBB Accredited Business.

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