We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fitness Center

Anytime Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

This profile includes reviews for Anytime Fitness's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Anytime Fitness has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Anytime Fitness

      5611 Summitview Ave Yakima, WA 98908-3039

    • Anytime Fitness

      201 S 1st St Selah, WA 98942-1304

    • Anytime Fitness

      2529 Main St Ste D-18 Union Gap, WA 98903-1690

    • Anytime Fitness

      2680 Yakima Valley Hwy Sunnyside, WA 98944-1242

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • C-Larios

      Date: 11/27/2024

      C-Larios

      Date: 11/27/2024

      Stay away from this location, ***** and *********. The owner only wants your money! I have been a member of this location since it opened over 15 years (Now new owners). I have paid additional for the tanning. I started using a different location since it is closer to my work. Because of this my membership was automatically transferred without giving me a chance to object to this. They have Zero customer service. The new facility does not have tanning, so I have been paying extra for nothing!! I found out the hard way when I tried using the tanning bed. I called and spoke to the manager who was an absolute A**** and said it was a corporate issue. He suggested I cancel my membership and then sign up again with them with no contract. By doing so, I would be charged ***** bi-weekly. I currently pay ***** a month. Needless to say, I will be cancelling my membership!

      Anytime Fitness

      Date: 11/28/2024

      This person is not a member of  and of our clubs.  She has been transferred out and that is why her tanning does not work, tanning is not recprical.  I have already spoken to her through email and offered to request to transfer her back in so that she could use tanning.

      I am the original owner, and have been since March 12 of 2007, this is a false and bogus complaint, and they do not even pay us, they are a member of a totally different facility.  This person is not even a customer of ours.

      C-Larios

      Date: 12/04/2024

      This is NOT a bogus or false complaint. I am no longer a member because I was automatically transferred to another location. I tried speaking to the manager at this location and he basically brushed me off. Said there was nothing they could do and that I now needed to speak to the other gym since I no longer belonged to their gym.When I signed up 15 years ago, I singed an automatic bank withdraw allowing them to take the monthly premium. There weren't any other gym locations, so this policy did not apply. Apparently, I signed the agreement with the ANYTIME franchise which allows any owner/location to withdraw the membership when you automatically get transferred without your consent or even a notice. As I stated to the owner of this gym, as members we do not know the policy/procedures that he has agreed to with the franchise and maybe this is an issue he needs to address with the franchise. I signed up because of what this gym offered. I should NOT be transferred without some kind of notice. He has offered to have my membership transferred back, but at this point I have decided to cancel all together. This has been nothing short of a pain in the neck. I have membership in other clubs but have kept this for tanning convenience, so it is not a necessity to be a member where I am just a number.

      Anytime Fitness

      Date: 12/06/2024

      Ultimately, 


      We have explained this at nauseum.   Chela has not been charged by our club since September.  In order for a club to request a transfer in, that members must be using their facility for 80% of the time for a period of at least 30 days, this has always been the policy.  I operate and own multiple clubs and I am constantly transferring between my clubs to enhance the members experience by them having their home club the one they are visiting.  How fair would it be if a member moved to say ******* France, was using the Anytime Fitness there and then still paying the owner in Yakima?  How convenient would that be for the member to have to contact Yakima from ****** to make any account changes?  ***** is upset at us, and we have ZERO to do with her choice of clubs, or the other club initiating a transfer.


      I am requesting that this complaint be removed from my profile, as again, this is not even a member, she does not pay us, she does not use our facility.  And to say the Owner only cares about money, I am not the one that transferred her.  Her tanning did not work because she was using a different club most of the time and was transferred out. Her membership dues were also roughly 20% lower than standard without tanning / and she had tanning.


      I even asked if giving her free tanning and asking the other club to release her back to us would help, she declined that offer.  Again, this is not a money grab, but ***** is impossible to please and lacks the understanding to come to a positive resolution.  This is unfortunately a case of the customer being wrong, and throwing a fit.


      There is nothing in the world that we could have done differently, and ultimately, I can't even cancel her membership, as she is not a member of ours.  I don't even know where her home club is now.


      This is ridiculous and I am sick of the slander simply for her lack of understanding.  Nobody did anything to her; she just uses a different club.


      Thank You

    Anytime Fitness is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.