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Business Profile

Online Gaming

Valve Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 631 total complaints in the last 3 years.
  • 196 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2022

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order placed June 2. First delivery expected on June 9th,never arrived. The tracking information still claims the package is delayed. Second order placed June 21. Second delivery arrived on June 29. Contents of the box was empty. The label on the box claimed it was weighed and not empty. Tracking says it was delivered at front door, but was thrown on street. have been trying to contact seller about a third shipment with no replies. Multiple support tickets being closed constantly without resolution. Company has charged my credit card on the date of the order June 2. Currently July ******************************************************************** general

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